- Report: #1093258
Report - Rebuttal - Arbitrate
Complaint Review: Everlasting Memorial Jewley
Everlasting Memorial Jewley14798 Settlers Run STrongsville, OH44136 Strongsville, Ohio USA
Everlasting Memorial Jewley Casket Store It took 7 weeks to get a correct urn and 2 necklaces Strongsville Ohio
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have never seen such sloppy work. It tookk me 5 weeks to get a urn after I was promised the most it would take was 4 to 5 business days. When I received the urn it had the wrong birth date for my husband. It also was not what my children and I had designed. HE was a marine and very proud of that fact. We wanted The marine corps emblem to be predominate. I was not asked but told that the name should be prominent. When I told them that my husbands birth date was wrong i asked if we could change it. I reported the date and Rick was told on Saturday that it had a wrong date. I was told he would send a draft and this would be taken care of on Monday. After many more phone calls and excuses and ame getting toataly upset why it was not done I received it on Friday. He also had to fix the cross for my daughter cross as the diamond was not in the center of the cross. I finlly received the cross 2 weeks laste aftr taking and stand and demanding either the cross or my husbands ashed and my money back. No one apologized. All i ever got was excuses. I have never seen customer service this bad. Be prepared to wait several weeks for mediocre work. My husband dying has been a very hard road for me and then on top of it have to fight for everal weeks to get what I paid for is beyond insane
This report was posted on Ripoff Report on 10/20/2013 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Everlasting-Memorial-Jewley/Strongsville-Ohio-44136/Everlasting-Memorial-Jewley-Casket-Store-It-took-7-weeks-to-get-a-correct-urn-and-2-neck-1093258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.