Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1256663

Complaint Review: Everydayhappy.com - New York New York

  • Submitted:
  • Updated:
  • Reported By: Tracy S. — Wellington Florida USA
  • Author Confirmed What's this?
  • Why?
  • Everydayhappy.com 415 Madison Avenue 14th floor New York, New York USA

Everydayhappy.com Everyday Happy, Everydayhappy Charged prior to my the trial package. Caused overdraft. Will not refund fee. Did not get day dropped off at leasing office because I did not know it was there. Have proof of date picked up from leasing office. Sent back order. New York New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 On the 1st of September I ordered a trial sample from Everydayhappy.com. I received the trial package on about the 8th of September, signed for it in my communities leasing office, the community leasing manager was the one to have me sign for that package (which I didn't know was there, and the package I went there for, and called immediately to cancel. Was notified that they sent out full order and charged my Visa debit card through Velocity Credit Union. It caused a $34 overdraft fee. I notified them that I just got the package in my hands that day. They said that they didn't care and I could refuse the order that was sent and they would refund the monthly charge. I just saw today that I was hit with a $34 overdraft fee on September 14, 2015, and I called them to have them refund the fee since I called and cancelled within the 7 days I physically had the trial package. I was told that they don't refund overdraft fees and that it did not matter when I got the trial package because the office got it on the 5th and me calling 1 day after their concept of me receiving the trial package they will cancel the monthly subscription and refund the returned package but not the overdraft fee because they don't do that for anyone. I did what I was required to do by cancelling within 7 days of me actually attaining the package with my signature as proof of attaining the trial package. They sent out the package before I got the trial and it's not my fault that UPS did not notify me that I had a package from Everydayhappy in the office on the 5th. Like I stated earlier I got the package on the approximately 8th of the month because I was notified by the postal service that I had a different package waiting for me and picked it up that day. That notice was in my mailbox.

All I want is my promised refund when they get the returned order since I refused it and the $34 overdraft. I have never had issues with a company like I have had with this one. They are rude and caused me to get very angry. They need customer service training and learn how to make customers happy not upset. Until I get my refund I am still a client so I should have been treated better, whenever I have had issues with online ordering the companies have always made sure that me, the client, happy. They are deceitful, and even with proof of getting the package through a signature and witnesses they still acted unprofessional and had poor customer service.

This report was posted on Ripoff Report on 09/23/2015 05:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/everydayhappycom/new-york-new-york-10017/everydayhappycom-everyday-happy-everydayhappy-charged-prior-to-my-the-trial-package-c-1256663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now