evoice j2 global communcations, inc. False Advertising - Double Charging , Internet

On March 4th I signed up for evoice's $29.95/mo. Voicemail/800# service.   After completing my account I tested out their service.  I made two test calls and thought the web based admin software was very limited.  So I requested via email to have them cancen my account.  This service came with a 30 day money back guarantee and 1000 mins.  I used 2 mins and was a customer for 3 hours.

On March 7th I saw a charge on my credit card from evoice.  It was $49.95!!!!!!!!!   I once again contacted evoice's customer service and spoke with Ashley.  First she flat out denied my card was ever charged.  After I gave her my bank's transaction number, she changed her story to, "maybe you signed up for more than one account".  Plain ridiculous.

I have since spoken with Sandy as well, both women claim they've done nothing wrong and I must be mistaken.  However I have already filed a claim with Visa and I have no doubt I will get my money back, its just having to spend the time trying that pisses me off.

I also filed a complaint with the BBB, but this company already has a "F" grade from doing the samething to many others.

Please avoid this company.  I did find a company that is great for voicemail/800 service - (((REDACTED)))com - everything is great with this company.
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