Complaint Review: Exactta - Nationwide
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- Author Not Confirmed
- Exactta Nationwide USA
- Phone: 18772483203
- Web: http://www.exactta.com
- Category: Cellular Phone Companies
Exactta Stay away from Exactta – it is a fraud! Miami, Florida Nationwide
*UPDATE Employee: Exactta Response
*Author of original report: Exactta answer
*UPDATE Employee: Exactta Communications
*UPDATE Employee: Exactta Communications USA
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I rented a phone on Rome airport from Exactta and it didn’t work properly. I returned 3 times to the airport from a hotel 30 miles away, and finally I was able to return it. They stamp the receipt and told me I didn’t owe anything. When I returned home I checked the bank statement and found out that they charged me $155.00 for service that I never used. They don’t have any customer service, no one of the phones answer, they don’t answer the emails, too. It is a real fraud and I regret hundred times that I needed a phone at that time. All personnel are rude and impolite. They hide from the customers and steal their money. There is no one to contact anymore. They charged my credit card for nothing. It is a fraud company – never approach their kiosks.
This report was posted on Ripoff Report on 09/21/2016 06:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/exactta/nationwide/exactta-stay-away-from-exactta-it-is-a-fraud-miami-florida-nationwide-1329328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Exactta Response
AUTHOR: Suresh - (USA)
SUBMITTED: Tuesday, February 21, 2017
Hello Regina,
We have tried emailing you but have no received a response. If you would email customer service then we can start resolving this issue for you.
#3 Author of original report
Exactta answer
AUTHOR: - ()
SUBMITTED: Wednesday, February 15, 2017
This form does not allow any personal information. You should know that. You will find my contact information in the archives of emails exchanged with your Customer service back in September and October 2016.
#2 UPDATE Employee
Exactta Communications
AUTHOR: Suresh - (USA)
SUBMITTED: Wednesday, February 15, 2017
Hello Regina!
I am an employee for exactta and would really like to speak with you to help you get this issue resolved. I applogize for your inconvenience but if you please give me your contact information than we can get this problem fixed for you.
Have a great day!
#1 UPDATE Employee
Exactta Communications USA
AUTHOR: Suresh - (USA)
SUBMITTED: Monday, January 30, 2017
Hello Regina! First of all, we wish you all the best in 2017 and at the same time offer our sincere apologies for the issue caused at our facilities in Rome. As the Station Manager of USA (Miami). I would like to communicate with you and provide you with a prompt and quick solution to your recent inconvenience. If you can send me your email and I will be communicating with you as soon as possible. Once again I apologize on behalf of our company and look forward to your valuable comments. regards, Suresh
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