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Report: #1335130

Complaint Review: excede internet - Nationwide

  • Submitted:
  • Updated:
  • Reported By: kcblack — wilmington North Carolina USA
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  • excede internet Nationwide USA

excede internet wild bluevia stat The company is full of lies and lies and more lies. The product is not as promise and the moral ethics of good service is nonexistence. Nationwide

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I would never recommend Excede to ANYONE!!!! They started out making promises about  a product that is not to standard.!!!  The internet service!!!  To some there may not be many options.. therefore you would think the customer service would be better....It's not!!! I was told that due to a suboptimal product that did not fit my family needs and was promised differently that I would not be charged a canceallation fee!! NOTE ... we starting calling 2 hours after technician left and actually made the disconnect of service in less than 24 hours !!!  We were made that promise and 2 months later recieve a bill.... yes for 400 dollars!!! Called again was told that they saw the waived canceallation fees in the papers ....But once again a bill.... This time from a collections agencey threatening to report to credit bureas!!! 

 

Exceded your internet sucks!!! and the CEO of this company should be ashamed to even have any part of the ethics, morals and customer service involved with this company!!!

 

Shawn

This report was posted on Ripoff Report on 10/26/2016 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excede-internet/nationwide/excede-internet-wild-bluevia-stat-the-company-is-full-of-lies-and-lies-and-more-lies-th-1335130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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