- Report: #750161
Report - Rebuttal - Arbitrate
Complaint Review: expect payment solutions
expect payment solutions11805 ne 99th st s#1300 Internet United States of America
expect payment solutions derek garvin total unethical, fraudulent,buisness practices, Internet
*Author of original report: next move
*REBUTTAL Owner of company: Professionalism
upon recieving our first statement the actual cost was $28 more than previous provider, this was due to a $49.99 charge for equipment that was not disclosed in the analysis, (our average cost the next 2 yrs was actually $46 per month more, no savings at all
derek garvin (chief financial/operating officer) was immediatly contacted and assured us that this would be quickly resolved, with our own equipment being set up for use
after two yrs of promises, through e-mails, ph calls,with outright lies that we would be reimbursed for the payment that were taken from our account, with our equipment put in use, and a cancelation of our contract, we had an attorney send a letter to perform. nothing changed
subsequently we had to close our bank account, have another provider hook up our equipment, open another bank account for them to process into
in conclusion,we feel they will never honor their promises, these people are liers and totally unethical & fradulant in their buisness practices, this was an extremely frustrating experance
This report was posted on Ripoff Report on 07/07/2011 11:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/expect-payment-solutions/internet/expect-payment-solutions-derek-garvin-total-unethical-fraudulentbuisness-practices-Inte-750161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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