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Report: #1235225

Complaint Review: Expedia - Internet

  • Submitted:
  • Updated:
  • Reported By: Randy — Yorba Linda California USA
  • Author Not Confirmed What's this?
  • Why?
  • Expedia Internet USA

Expedia Provided a confirmed rate for two rooms but never disclosed that the hotel had a mandatory resort fee that would be added to my bill at checkout. Internet

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I made a reservation for two rooms at the Las Vegas Westgate hotel on June 3, 2015. I was quoted a price of $132.84 for a one night stay on June 8, 2015 checkout on June 9, 2015. It was clearly stated that the $14.99 fee was not refundable and that the room rates listed are for double-occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It did not disclose the the hotel has a mandatory $22 resort fee plus tax ($24.64) in any of the paperwork sent to me. It did disclose that the rates were Monday, June 8, 2015 $32.96 and tax recovery charges and service fees: of $66.92 for a total of $132.84.

If your given a price for something it needs to include the entire cost not just what they want to tell you. I belive either the hotel owes me a refund of Expedia for not disclosing this charge.

This report was posted on Ripoff Report on 06/12/2015 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia/internet/expedia-provided-a-confirmed-rate-for-two-rooms-but-never-disclosed-that-the-hotel-had-a-1235225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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