- Report: #1134287
Report - Rebuttal - Arbitrate
Complaint Review: EXPERIENCE PUBLISH RIVERSIDE
EXPERIENCE PUBLISH RIVERSIDE36 Arcadia Road, Box 684 Old Greenwich, Connecticut USA
EXPERIENCE PUBLISH RIVERSIDE Experience Publishing, Inc. Charged $15 / month for YEARS but provided no service; I assumed it was for web hosting. Old Greenwich Connecticut
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Every month for YEARS there was a $15 charge on my American Express bill from EXPERIENCE PUBLISH RIVERSIDE CT. I do not recall ever signing up for ANYTHING with this company. A colleague told me that it was probably for hosting my website, which I have had since 2005. He was wrong. This company NEVER gave me any product or any service. When I phoned them in October 2013 to cancel my web hosting, they said there must be a mistake as they don't do web hosting. I could not get them to explain to me why they had been charging me hundreds of dollars (possibly more than $1000). I demanded a FULL refund of all the money I had ever paid them, as I believed it had been fraudulently charged. They said that they could only give a one-month refund and stop any future charges. They DID keep that last promise: I received a $15 credit on 10/30/13, and there have been no charges thereafter. Did I get tricked into signing up for some free service years ago? What might that service have been? Most importantly, without hiring a lawyer and going to court, is there any way I can recoup the funds that were taken from me?
This report was posted on Ripoff Report on 03/27/2014 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/EXPERIENCE-PUBLISH-RIVERSIDE/Old-Greenwich-Connecticut-06870/EXPERIENCE-PUBLISH-RIVERSIDE-Experience-Publishing-Inc-Charged-15-month-for-YEARS-bu-1134287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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