• Report: #1134287


  • Submitted: Thu, March 27, 2014
  • Updated: Mon, March 31, 2014

  • Reported By: Duped by Experience — Los Angeles California
36 Arcadia Road, Box 684 Old Greenwich, Connecticut USA

EXPERIENCE PUBLISH RIVERSIDE Experience Publishing, Inc. Charged $15 / month for YEARS but provided no service; I assumed it was for web hosting. Old Greenwich Connecticut

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Every month for YEARS there was a $15 charge on my American Express bill from EXPERIENCE PUBLISH RIVERSIDE CT.  I do not recall ever signing up for ANYTHING with this company.  A colleague told me that it was probably for hosting my website, which I have had since 2005.  He was wrong.  This company NEVER gave me any product or any service.              When I phoned them in October 2013 to cancel my web hosting, they said there must be a mistake as they don't do web hosting.  I could not get them to explain to me why they had been charging me hundreds of dollars (possibly more than $1000).  I demanded a FULL refund of all the money I had ever paid them, as I believed it had been fraudulently charged.         They said that they could only give a one-month refund and stop any future charges.    They DID keep that last promise:  I received a $15 credit on 10/30/13, and there have been no charges thereafter.           Did I get tricked into signing up for some free service years ago?  What might that service have been?  Most importantly, without hiring a lawyer and going to court, is there any way I can recoup the funds that were taken from me?

This report was posted on Ripoff Report on 03/27/2014 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/EXPERIENCE-PUBLISH-RIVERSIDE/Old-Greenwich-Connecticut-06870/EXPERIENCE-PUBLISH-RIVERSIDE-Experience-Publishing-Inc-Charged-15-month-for-YEARS-bu-1134287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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