- Report: #1078642
Report - Rebuttal - Arbitrate
Complaint Review: Express Auto Bros, Monrovia
Express Auto Bros, Monrovia120 West Chestnut Avenue Monrovia, California USA
Express Auto Bros, Monrovia Proprietor is not an honest individual, not forthcoming. Buyer beware!! Monrovia California
*Author of original report: Update to my first report
*Author of original report: I question your claim that I have a vendetta
*General Comment: An Opposite Experience Dealing with "Express Auto Bros"
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I would caution any buyer of automobiles or customers to avoid doing business with "Chris" with Auto Express Bros of Monrovia. Firstly, the garage is not AAA affiliated (not all are, of course) nor listed with the BBB nor the Monrovia Chamber of Commerce.
I purchased a vehicle from this "Chris" fellow, who wouldn't give me his full name, assuming that's his real first name, and simply accompanied me to a bank where we both had accounts. Sure enough, he had an account there, but he wouldn't give me his name. Yes, I know, shame on me. Everything about the guy raises a red flag. Aside from being secretive about his name and having the check made out to his DBA, his demeanor is such that if you have your wits about you--obviously I didn't--you would avoid doing business with him. I tried to read a blocked or erased account on Yelp about "Chris" where he is described as a "scumbag." Ironically, once we started having our real differences after I purhased the car, he accused me of hinting that he was that very thing. What's more, he claimed that it would be unethical to sell me a car without having it totally checked out, but some things were amiss.
Firstly, there were some smaller but important components missing under the hood (windshield wiper reservoir, cover for battery, etc) so I think it ironic that he would claim that the car was fully serviced before it was sold. While described as a salvage, he falsely claimed that the car had been in NO ACCIDENTS. This was a lie, as I pointed out to him that a mechanic friend of mine pointed out that the front right side had been sideswiped. His response?: "I am sorry, we try our best." This wasn't exactly the response I was expecting from someone who supposedly acts ethically. When I pushed him some more, for example telling him that I had spoken with the CHP and said vehicle hadn't been inspected, he became livid: "Why are you going behind my back?" He then proceded to play psychiatrist by telling me that I had issues, the I would be better buying a new car. You too will be better buying a car or taking your business elsewhere. Buyer beware, this is not an honest person.
This report was posted on Ripoff Report on 08/24/2013 06:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Auto-Bros-Monrovia/Monrovia-California-91016/Express-Auto-Bros-Monrovia-Proprietor-is-not-an-honest-individual-not-forthcoming-Buy-1078642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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