• Report: #902511

Complaint Review: express lube and tune specialists Sam Jawad

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  • Submitted: Mon, June 25, 2012
  • Updated: Mon, June 25, 2012

  • Reported By: elizabeth — dallas Texas United States of America
express lube and tune specialists Sam Jawad
10404 Garland RD Dallas, Texas United States of America

express lube and tune specialists Sam Jawad said he put 3 motor mounts on car but only put 2 charged $500.00 & the rip off wants to charge me labor for the mount that he says he replaced Dallas, Texas

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i went to express lube and tune specialists sam jawad tod me my car needed 3 motor mounts & told me it would hurt my car more if i continued to drive it. i paid him $500.00 & left. well i drove some ways & had to call sam back & tell them water was coming out of a hose that goes to my radiator and my car was over heating. sam tells me that wasnt there fault i told him my car didnt do that when i dropped it off to him. i finaly get him to agree to fix that problem he didnt want to. now 3 months later i pull in to a place called city garage & ask them to look at my car & tell me why its got a bad idle. the man tells me immeditly that i have a broken motor mount and showed me the broken mount .it was the mount that sam claims he fixed .so i took it to another mechanic he tells me i have a broken mount. so i go back to sam at express lube and he tells me they fixed them and pointed out the 3 mounts he claims he had fixed. then i tell him no you did not fix all 3 of them and pointed out the one he claims he fixed .he then starts telling me the mechanics are lying and he wasnt going to fix it. then changes his mind & tells me it must be a defect he has to get in touch with the company he got the mounts from tells me to he would call me in a week .well i had to call him he never called me back. then he wants me to bring him my car &drive it to anothr location. tells me he needs ramps to lift car i tell him you got ramps you lifted it before then tells me he wants to charge me for the labor to replace the new mount. i already paid him to fix. i dont trust any thing he says and who knows the mounts he put on maybe old ones of another car. i paid $500.oo and got ripped off big time

This report was posted on Ripoff Report on 06/25/2012 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/express-lube-and-tune-specialists-Sam-Jawad/Dallas-Texas-75218/express-lube-and-tune-specialists-Sam-Jawad-said-he-put-3-motor-mounts-on-car-but-only-pu-902511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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