- Report: #1102953
Report - Rebuttal - Arbitrate
Complaint Review: Express Scripts
Express ScriptsSarasota, FL Sarasota, Florida USA
Express Scripts medco, walgreens mail order pharmacists almost killed me as are pretending to be Dr.s and adjusting c-2 meds to their liking texas and sub out orders in US Florida
*Author of original report: ORIGINAL LETTER TO EXPRESS SCRIPTS
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This is not the 1st time I have been ripped off by this counterfeit company. I say this as customer service and supervisors talk to you from home and read a script. Do not ask question as will lose place and start script over.
First I have had 28 various muscoskelatel surgeries from sports, diabetes, Avascular nicrosois stage 4, and Tourettes Syndrome. I was forced to se physiatrist 8 years ago as was /am getting worse. Ask express Scripts what a physiatrist is and they say "don't they treat depression and ADD? What idiots. No wonder they told my Dr. who is a "physiatrist, to up the level in my pain pump which has Dilaudid and Prialt L.T. in it, to a hiogher dose, perhaps 20 m,g of Dilaudid a day. I am on 10mg a day. 14mg would leak through outside of spine and possibly kill me. They also said that it is for whole body. This was from their "pharmacy Revbiew board"??
I live in Florida and needless to say c-oral meds are hard to find. With pump I was on 30mg's of Roxicodone 4 times a day, to be taken same time each day. I had been on since they came out as none of side effects of morphine and much more pain relief than Dilaudid. 1st they said no Roxicodone as get enough meds from pump unless i ordered Oxycontin to take with this and pump. No,not a mistake or misunderstanding but pure greed. They sub out orders to maker of medicine. They have no [pharmacy and a small office and call center.
Next i went to Dilaudid 8mg 4 times day. day order nwas to be shipped they called and decided that it was too much medicine again. They shipped 45 of 120. Another review board descion. Mind you they have no knowledge of my condition or want to.
3 times they shipped wrong c-2 medicine and denied it. The pharmacist , after I Called about recieving Adderall 10mg's #90, after sending script for 60-30 mg Adderall, I asked if I can record call and he forgot. Name P.Shad, ex-pharmacist. I played forn their higher uops and they denied it was him. He , belive it or not sent a letter of apology to me and Expres Scripts refused to look at it and after review decided I was untruthful. Being disabled, I do not have strength to fight these idiots.
Next all of sudden my account showed a 78.91 balance and they would not shipi till paid. I never ordered without paying as soon as shipped. So i paid.
Next as I wanted to cut my medicines, I went on Generic Ritalin ER which is covered. they again made error as have to be on ADDmedicine for 1 year to get. They did not even though was paid to them and is online, refused to [pay saying no other ADD meds were used. I just spent an hour showing online my purchases for 4 years with Adderall being every month.
If they do not get shutdown, it must be Walgreens money keeping them safe.
This report was posted on Ripoff Report on 11/29/2013 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Scripts/Sarasota-Florida-34231/Express-Scripts-medco-walgreens-mail-order-pharmacists-almost-killed-me-as-are-pretendin-1102953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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