- Report: #1135994
Report - Rebuttal - Arbitrate
Complaint Review: Express Vanline
Express Vanline3111 S Valley View Blvd #B208 Las Vegas, Nevada USA
Express Vanline, out of Las Vegas EXTORTION, Fraud, Liars, Criminals.. what else can I say! I have never experienced such extortion tactics before Las Vegas Nevada
*Author of original report: AGREE! Alex just extorted $ from me in moving!
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This moving company is an extortionist scam. They gave me a "guaranteed not to exceed" price, which was a reasonable but not cheap price to move from AZ to UT. I signed a contract but it was not what was described in the phone conversation. The contract was a set-up. When the driver arrived on moving day he immediately demanded an additional $500 because he claimed that a tractor trailer could not come up the road to my house so he had to rent a 26' truck and charge me for fuel as well, which was supposedly "waived" in the contract. He then charged me overpriced fees for additional packing. Then, after loading 1370 cubic feet in the truck, he tries to charge me additional $990 for additional space when my contract stated I was paying for 1000 cubic feet. Okay, this goes on and on about how bad this was. The whole "cubic feet" thing is part of the rip off because they knew they under sold me space and then they jack it up when loading. I did not not know it was going to be a "cubic feet" job.. Do not ever do that! By the end of the day they were trying to charge me over $5000 to move one 26' truck from AZ to UT. I had also contracted them to move furniture from a storage unit that was next to the house at the destination. They were to load that furniture after unloading the truck and unload the furniture in to the house. This is a 10x15' unit and I paid for this but they did not do it because they wanted the more money. This is after they had charged me $4400 to move that one truck. My quoted price for the entire move, the one truck from AZ to UT and the local storage unit in UT was $3400. What I got was the one truck moved and delivered for $4400 and they did not do the local storage unit even though I paid for that. So now I am stuck paying another month for the storage unit and stuck finding a way to come up with the money to get help unloading and delivery of that stuff in to the house. If I had not fought them as much as I did on the moving day, they would have charged me around $5400! It was extortion as I had to move out on this day and had no other options. I have moved about 9 times in the past 8 years and never had anything like this happen. I know what it cost to move, and with good movers because I've done it so many times before. This was a total rip off scam. I feel like I was held up at gunpoint. . The only thing I can say good about it was that the labor they contracted did a good a job and I feel bad that I could not tip them due to the extortion of Express Vanline. I looked them up for reviews and now realize I was looking at reviews for "Express Moving Vanlines" who has great reviews. Kicking myself for that!
This report was posted on Ripoff Report on 04/03/2014 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Vanline/Las-Vegas-Nevada-89102/Express-Vanline-out-of-Las-Vegas-EXTORTION-Fraud-Liars-Criminals-what-else-can-I-s-1135994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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