• Report: #833040

Complaint Review: extendedlenghts beauty supply

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  • Submitted: Thu, February 02, 2012
  • Updated: Thu, February 02, 2012

  • Reported By: Debora — Clarks Summit Pennsylvania United States of America
extendedlenghts beauty supply
651 S. Sutton Road Suite 126 Streamwood, Illinois United States of America

extendedlenghts beauty supply extended lengths owes me a refund of $104.00 + shipping costs for an order I returned to them, I left several messages on their answering & to date I have not received a return call. Streamwood, Illinois

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extended lengths beauty supply sent me the wrong product, i returned the product to them asking for a full refund + shipping fees, the product was returned to them on 1/21/12. To date I have not received a credit from them, I made several follow up phones each time I called I got the voice mail, i left my name and phone asking them to return my call regarding my return order and credit due me.  I sent several email's to them, a rep by the name sam responded and advised that he would credit my mastercard $80.00 which is less their stocking fee at 20%.  i wrote back to the company advising them it was their error in shipping the wrong product and therefore they should not deduct 20% from my refund.  On 1/24/12 the rep advised me in writing via email that a refund of $80.58 was forwarded to my mastercard account, as of 2/2/12 my credit card company has not received the credit from extended lengths.


This report was posted on Ripoff Report on 02/02/2012 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/extendedlenghts-beauty-supply/Streamwood-Illinois-60107/extendedlenghts-beauty-supply-extended-lengths-owes-me-a-refund-of-10400-shipping-cos-833040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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