- Report: #912749
Report - Rebuttal - Arbitrate
Complaint Review: eyemasters Phoenix Az
eyemasters Phoenix Az4550 E. Cactus Rd. Phoenix, Arizona United States of America
eyemasters Bait and switch in not honoring what they advertise Phoenix, Arizona
When I talked to the manager, he said poly carb are done automatically for kids, but there would be a $50 charge per kid for bifocals. When I told him the ad specifically included bifocals, he said no and that "the ad was approved by their legal team and people higher than me". He didnt care at all that his company was not standing behind what they advertise.
So, not only do I get one figure from the associate, and a different one from the manager, but all employees at this location demonstrated a "couldn't care less" attitude in not willingly answering questions, and not knowing accurate pricing.
Eyemasters obviously doesnt stand behind what they print, and based on the quality reviews written here, I'm glad I didnt have them do my kids glasses, as their quality appears as bad as their advertising.
This report was posted on Ripoff Report on 07/16/2012 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/eyemasters-Phoenix-Az/Phoenix-Arizona-85032/eyemasters-Bait-and-switch-in-not-honoring-what-they-advertise-Phoenix-Arizona-912749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.