- Report: #841170
Report - Rebuttal - Arbitrate
Complaint Review: eyepothesis
eyepothesis6205 Lookout Rd Ste D Boulder, Colorado United States of America
eyepothesis ivory white Emma says I checked agreement to be lied to, stolen from, and scammed, but I can't find that part. Boulder, Colorado
I cancelled my account, I thought, but then received another package and another charge: 84.00. I immediately asked for cancellation, return authorization for credit, and was given an RMA# with instructions that I very carefully followed to a tee because I was now scared of these people.
I sent the pkg back with the RMA# clearly printed in large letters on the outside of the box as instructed. I waited and waited for credit. Finally I called and was told they received the unopened and undamaged merchandise that they had sent me, but their receiving dept. said the RMA# was not on the outside of the pkg. so I could not get my money refunded.
Being quite upset and buying time for them, they offered to reship the product. I reluctantly conceded because I knew they were never going to give me my money back, so I called Eyepothesis and the rep told me they would replace the product I returned, but to give them 3-5 days to ship it. I waited and waited and no product ever arrived. I contacted them about where it was. This time Emma said that it had been over 30 days so I could not receive the product nor my money according to the agreement box that I checked.
I emailed Emma asking her to please send me the part in the agreement that says return shipments will be lied about the RMA# by the receiving department. That they will lie about shipping replacement products in 3-5 days, then wait until 30 days have passed so they can claim they owe no credit because a time frame has lapsed. I can't seem to find those terms in the agreement they have printed when you order the Free Sample.
I have had to change my credit card three times because I am afraid of these people. I want my money back and I want it in a certified check. I emailed her asking them to email me the p
This report was posted on Ripoff Report on 02/17/2012 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/eyepothesis/Boulder-Colorado-80301-3334/eyepothesis-ivory-white-Emma-says-I-checked-agreement-to-be-lied-to-stolen-from-and-scam-841170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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