- Report: #1093378
Report - Rebuttal - Arbitrate
Complaint Review: EZ Movers Inc
EZ Movers IncEZ Movers, 3400 Oakton St. Skokie, Illinois USA
EZ Movers Inc Broken items that were moved by them Skokie Illinois
*Author of original report: Company full of lies
*UPDATE Employee: Response to Eric R.
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We paid $1000 to have a couch, chair and dining table set moved from Ohio to South Carolina. We purchased the moving insurance that would cover any damaged items. We took pictures of all the items for proof that they where in perfect shape before they were moved. When the items arrived in SC for my 87 year old grandmother the guys set up the dining table and one of the legs was broken. They rushed off and my grandmother sent me pictures of the broken leg.
I filed a claim with them asking for $200 to fix the table leg. They denied my claim and said they weren't going to do anything to help with the repair of the table they broke. I filed and claim with the BBB and this company told them the same thing. They did not want to honor the insurance or fix the table that they broke. They said I could take them to court but that would cost me more then the moving expenses. I don't want something for nothing just for them to fix what they broke. [continued below]....
I was quoted one price in writing but when the driver got there they charged us an additional $80 to "Carefully" pack the items or I could opt to just have them thrown on the back of the truck. I called the office while the driver was there and was told "To bad. Whatever the driver says goes.". No customer service and not professional at all.
This report was posted on Ripoff Report on 10/21/2013 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/EZ-Movers-Inc/Skokie-Illinois-60076/EZ-Movers-Inc-Broken-items-that-were-moved-by-them-Skokie-Illinois-1093378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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