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Report: #782941

Complaint Review: Ez Screen Printing, LLC. - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: DISAPPOINTED — Woodstock Illinois United States of America
  • Author Not Confirmed What's this?
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  • Ez Screen Printing, LLC. 2423 SW 147TH AVE Miami, Florida United States of America

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EZ-Screenprinting is a equipment re-seller/broker located in Florida.  After reviewing their website, we enquired about a certain piece of equipment to purchase.  The item, was offer to us as a "Well Maintained piece of equipment that had very little use".  We agreed to purchase the item for $3000.00 and have it shipped to our location.  EZ-Screenprinting required full payment upfront prior to releasing the equipment for shipment.   We asked for a confirmation of the working condition of the equipment, and were told vias email that we got a great deal for an excellent piece of equipment.   The item we agreed to purchase is a sophisticated commercial printing device that is very delicate.  EZ-Screenprinting had the item crated for shipment, cashed the prepayment check and shipped the device to us.  The day it was received, we opened the crate, only to find that the equipment was damaged due to improper crating.  The item was totally not usable, non-operational, and clearly had been misrepresented.  

When we contacted "Craig" the owner, via email to notify him of the situation, we were told...
"TOO BAD ALL SALES ARE FINAL"   " NO RETURNS"   

After multiple attempts to contact EZ-Screenprinting or Coyle Reproductions, the owner of the equipment that was sold, we have received no further responses.  We were told, basically to go pound salt.....

This is NOT the way to do business, and this company and individual should be avoided at ALL COSTS.

"Craig" the owner has serious issues with how to deal with customers.   

DO NOT BUY FROM THIS COMPANY OR INDIVIDUAL !!!!   YOU DO SO AT YOUR OWN RISK...

This report was posted on Ripoff Report on 09/29/2011 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ez-screen-printing-llc/miami-florida-33185/ez-screen-printing-llc-craig-owner-beware-equipment-damagednon-working-miami-flor-782941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
3Employee/Owner

#4 REBUTTAL Owner of company

Not True! Fake posting by unidentified Scammer!

AUTHOR: Ez Screen Printing - (United States of America)

POSTED: Saturday, November 05, 2011

No one worked for us a year and no parts or machinery have been shipped out broken, etc.
Sounds like Scott King posting this nonsense again or the guy who emailed us at the same time this false posting went up so that there company could try to collect $800 to remove these lies and false statements from Google. What a cheesy way to make business. The false poster also does not state who they are which is a dead give away about there phony postings. Unfortunately there are websites like this so that fakes and phony's can hide behind to falsely slander innocent companies.
We really don't have time for this non-sense. If anyone needs 18 years of great repeat references from our company, just ask. We would be happy to provide them for you.

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#3 UPDATE EX-employee responds

DO NOT BUY FROM THIS COMPANY

AUTHOR: Just the Facts Man - (United States of America)

POSTED: Friday, November 04, 2011

I worked there for 1 year, packing goods for shipment.  Most items were broken when shipped, and I heard customers complained, but we did nothing about it.  I quit

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#2 REBUTTAL Owner of company

Proof that Scott King @ R.A.B. Printworks, inc. is a Big Liar and falsifies the real words that were said!

AUTHOR: Ez Screen Printing - (United States of America)

POSTED: Thursday, October 06, 2011

This is a copy of the exact email that we sent to Scott King at R.A.B. Printworks, Inc. "on 9/23/11 9:18 AM, Ez at ezscreenprinting@aol.com wrote: Scott, No returns. Craig"

That does not say "Too Bad" anywhere!

Scott King likes to ad live and make up his own words and beliefs but we know better.

Ez screen Printing, LLC. has not done anything wrong and has a 100% proof of the whole situation.

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#1 REBUTTAL Owner of company

Totally False! BEWARE OF Scott King @ R.A.B. Printworks, Inc. is a buying Con-Artist!

AUTHOR: Ez Screen Printing - (United States of America)

POSTED: Thursday, October 06, 2011

Scott King @ R.A.B. Printworks, Inc. located at 1525 W. Lake Shore Drive, Woodstock, IL. 60098. Scott uses the email of sales@stadiumpromos.com, Phone: 815-206-0868. Scott King's story is totally false and unfortunately has to come somewhere like a website like this to Lie! From day one Scott King has been told on the phone and in emails where the equipment is located, California, and that we are brokers who do the best to describe an item based on the information that is received from the company that it is coming from.

Anyone can take a trip to view a piece of equipment before they purchase it from us. If they choose not to, that is there choice. Coyle Reproductions is a fine company in California where the piece of equipment came from and the staff and equipment there are very professional and high end. We have known them for a few years and they have always been honest and professional with us. They were nice enough to crate the equipment for Scott King at no additional cost as well as load the truck at no additional cost. Scott King was sent photos of the crate as well by email. Scott King was also emailed photos of the exact equipment he was purchasing as well as seen the exact piece of equipment on our website. Scott King was rude and a bully calling up the fine folks at Coyle reproductions behind our backs and giving them a hard time. Scott King also does not mention or tell you that we had given him a price for the equipment and he came back in writing in an email to us on 09/09/2011 at 12:02 PM making a much lower offer to us: "Craig, thanks for your information on this machine. My boss told me to offer you $3000.00, out the door. No sales tax, no packing costs, etc. We would pay for the freight. He said if we bought it and the print head has bad nodes on it, the replacement head is over $8000.00 plus installation. Let me know. Scott." Ez Screen Printing, LLC. has every email and call documented for more than all the proof in the world that Ez Screen Printing, LLC. has done nothing wrong! The bottom line is that Scott King was very well aware from the start that he and his company were making a purchase with no warranties, guarantees or returns and it is quite obvious from Scott King's email that had the final offer of $3,000 from him. Scott King claims the damage was from the people who crated the equipment but everyone finds that hard to believe. The way Scott King has sent us rude and bullying emails about his boss being an attorney and threatening us that he is gonna go after us, would no doubt make one wonder what Scott King really did with the equipment? We told Scott King that if there was damage to the equipment that maybe he should make a freight claim? All we know is that in the last 18 years in business with thousands of worldwide references, we have never encountered such a lying, rude, bullying and threatening buyer! Think the real issue here OF WHO SHOULD BE AVOIDED AT ALL COST is: BEWARE OF SCOTT KING & R.A.D. PRINTWORKS, INC. IN WOODSTOCK, IL.

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