- Report: #718370
Report - Rebuttal - Arbitrate
Complaint Review: Facebook
Facebook Used Pay Pal without my permission or knowledge. Palo Alto, California
*Consumer Comment: Possible explanation and solution
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I decided to make a purchase with these credits for my Mafia Wars game.. the receipt states that Facebook credits were used to get the reward points I purchased only to find out Facebook actually charged a credit card that I had used on Mafia Wars a long time ago.
I did not have this card saved on Facebook. I dont know how they gained access to it...
When inquiring about these purchases Facebook said they couldnt refund the Pay Pal and they sent me a link to remove the credit card from Facebook. I clicked on the link to see if i had this Pay Pal card saved there and I did not.
I asked Facebook how did they get access to this Pay Pal card and they will not reply back to me or refund this card.
It does state on Facebook the credits we have can be used towards purchases on games.
(Help Center Example: Facebook Credits / Facebook Credits are a virtual currency you can use to buy virtual goods in many games and apps on the Facebook platform.)
PURCHASES WERE MADE ON THESE DAYS:
MARCH 23, 2011
MARCH 23, 2011
MARCH 20, 2011
MARCH 19, 2011
MARCH 18, 2011
This report was posted on Ripoff Report on 04/16/2011 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Facebook/-Palo-Alto-California-94301-1605/Facebook-Used-Pay-Pal-without-my-permission-or-knowledge-Palo-Alto-California-718370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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