• Report: #1091206

Complaint Review: Factory Outlet Stores.com

  • Submitted: Fri, October 11, 2013
  • Updated: Fri, October 25, 2013

  • Reported By: Hope Adame — Maricopa Arizona
Factory Outlet Stores.com
34 34th street brooklyn, New York USA

Factory Outlet Stores.com Plantronics via Factory Outlet Stores.com Individual brooklyn New York

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I ordered a cordless headset with a lifter to place on my phone by the company Plantronics, not knowing I was goiung thru Factoryoutletstore.com.  I ended up not needing the unit, so I called them to stop the order, but they said it was already shipped out and would have to return it via a form I need to print out from their website.  There was no indication from the foreigner that I talked to or even on the form, that there would be a restocking fee of 15%!  also, I had to pay the return shipping fee myself, to send the unit back to them!  this company is a ripoff and does not disclose all details.  Not only am i disgusted with them that they ripped me off 38.74, plus my shipping of $15.00, I hate it that they use other countries to work for their company.  I will never order anything from this company again!  never, never never


This report was posted on Ripoff Report on 10/11/2013 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Factory-Outlet-Storescom/brooklyn-New-York-11232/Factory-Outlet-Storescom-Plantronics-via-Factory-Outlet-Storescom-Individual-brooklyn-N-1091206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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