- Report: #1091206
Report - Rebuttal - Arbitrate
Complaint Review: Factory Outlet Stores.com
Factory Outlet Stores.com34 34th street brooklyn, New York USA
Factory Outlet Stores.com Plantronics via Factory Outlet Stores.com Individual brooklyn New York
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I ordered a cordless headset with a lifter to place on my phone by the company Plantronics, not knowing I was goiung thru Factoryoutletstore.com. I ended up not needing the unit, so I called them to stop the order, but they said it was already shipped out and would have to return it via a form I need to print out from their website. There was no indication from the foreigner that I talked to or even on the form, that there would be a restocking fee of 15%! also, I had to pay the return shipping fee myself, to send the unit back to them! this company is a ripoff and does not disclose all details. Not only am i disgusted with them that they ripped me off 38.74, plus my shipping of $15.00, I hate it that they use other countries to work for their company. I will never order anything from this company again! never, never never
This report was posted on Ripoff Report on 10/11/2013 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Factory-Outlet-Storescom/brooklyn-New-York-11232/Factory-Outlet-Storescom-Plantronics-via-Factory-Outlet-Storescom-Individual-brooklyn-N-1091206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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