• Report: #1120093

Complaint Review: FactoryOutletStore

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, February 01, 2014
  • Updated: Sat, February 01, 2014

  • Reported By: TLIrv — Katy Texas
FactoryOutletStore
34 34th St. Brooklyn, New York USA

FactoryOutletStore FactoryOutletStore.com34 34th St3rd FloorBrooklyn, NY 11232 Cell Battery ordered would not charge. Letter sent to company for refund of defective item only partial refunded Brooklyn New York

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I contacted the store by live chat to check on the availability and the correct cell phone battery. The representative indicated that a BH6X extended life batterry would replace the original BH5X battery. I ordered the battery recommended battery and was please with the order process and even the shipping time.

After opening the package and replacing the new cell battery in my cell phone according to phone manual directions, the battery indicator showed a "?" instead of "0/0" charged. I let it charge for several hours thinking that the battery was run down and needed a long charge. It still did not charge but only showed the "?" and would not turn on. 

I returned the battery in all original packaging with the online form emailed to me as well as a note that indicated that the battery was "Defective" and according to their return policy and agreement felt that a "full refund" would be sent. It was not fully refunded. 


This report was posted on Ripoff Report on 02/01/2014 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/FactoryOutletStore/Brooklyn-New-York-1232/FactoryOutletStore-FactoryOutletStorecom34-34th-St3rd-FloorBrooklyn-NY-11232-Cell-Batte-1120093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on FactoryOutletStore

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory