- Report: #1140851
Report - Rebuttal - Arbitrate
Complaint Review: FactoryOutletStore.com
FactoryOutletStore.com34 34th Street-3rd Floor Brooklyn, New York USA
FactoryOutletStore.com aka Factory Outlet Store of Brooklyn, NY Ripped off my Return Refund after sending me a Defective Item. Brooklyn New York
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We purchased a Speaker Phone system which arrived in broken parts. Immediately we returned it via UPS after speaking to their many foreign-speaking Customer Service Reps and Melissa, the Supervivor. FactoryOutletStore has a slick website for ordering, but in my opinion, they are a total ripoff firm with over 300 Formal complaints filed against them in New York. Advice would be Avoid This Company and deal with a reputable firm that will refund money as promised, not keep your money. We have filed a complaint through our Credit Card provider and are confident our money will be returned. On a scale of 1-10 I would rate them less than 1. Junk is what they ship out to clients.
This report was posted on Ripoff Report on 04/22/2014 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/FactoryOutletStorecom/Brooklyn-New-York-11232/FactoryOutletStorecom-aka-Factory-Outlet-Store-of-Brooklyn-NY-Ripped-off-my-Return-Refu-1140851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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