ED Magedson – Founder
Fafco435 Otterson Drive, Chico, California USA
Fafco Terrible corporate behavior and customer service Chico California
This company is the most unprofessional we've ever experienced. We initially learned of them over a decade ago when they were in Redwood City before they moved to Chico. They were unresponsive and unhelpful then.
Now up in Chico they will not return calls (over a 7 made so far without any reply) and even asking for the customer service persons manager Susan resulted without a call back.
We are only trying to do a unique installation and hoped for some engineering guidance which would have taken a total of two 5 minute calls but now, after we have tried to call multiple days, weeks and 4 times over the last two days, we still have nothing to show for it. We hate this company.
This report was posted on Ripoff Report on 09/11/2013 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fafco/Chico-California-95928/Fafco-Terrible-corporate-behavior-and-customer-service-Chico-California-1083723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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