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Report: #186701

Complaint Review: Family Dollar Stores - Charlotte North Carolina

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  • Reported By: Dudley North Carolina
  • Author Confirmed What's this?
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  • Family Dollar Stores familydollarstores.com Charlotte, North Carolina U.S.A.

Family Dollar Stores ripoff overworked, underpaid and left disabled Charlotte North Carolina

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I too worked as a "manager" at Family Dollar. If that's what you wanna call what i did.I was hired by the D.M. on Oct. 15th 2001. and after being "trained", ( a 12 week training, condensed into 6 weeks) I was given the keys to my store on Oct. 31st 2001. I had spent the 2 weeks of "training" in what was now my store trying to find the floor.I touched the MSI machine for the 1st time the day I ordered for my store.

I also took pictures... Boxes duct taped and bungy corded to the ceiling, the backroom with a 12inch aisle thru the middle of it, U-boats only 8 of them in the store stacked 8 ft. high.And I was told I had to place an order, there was the equivalent of 6 to 8 trucks sitting in the backroom and all over the store.Sure the DM brought in a crew of managers to help, help by putting merchandise anywhere they could find a hole.But I had been "trained" I knew what I was doing.... Right? Not!

I knew how to work, and that's what I had been hired to do.About 6 weeks into this fab job the roller came down across my arm and I ended up with a bloodclot. DM was told but no call placed to corporate because at the time it happened it was just a booboo that along with all the other scrapes and bruises would go away.

When I lost feeling in my fingers I called MY insurance to see if they would allow me to go out across the parking lot to an urgent care as my arm was cold and I had no assistant to relieve me. My DM called and wanted to know who had been on the phone and I told her .. Me and the reason, I had been told by a nurse that I had a bloodclot sitting approx. 14 inches from my heart and she had told me to get to the hospital. The DM responded.." Is my store recovered?"

I worked for 11 months with a bloodclot.I averaged 80 to 120 hours a week and when the RVP was due I worked 3 days straight( only went home for an hour and ahalf to take a shower and change cloths) overtime was approved by DM and RVP to have 2 others swap out so i was'nt totally alone all the time. They gave me $200.00 for overtime.Even after that the store was graded a minus 2 on the anytime 5 scale by the RVP.

I was the 11th manager in 12 months put in that store but no matter what I did or how many hours I put in it was never enough. Christmas Day my children sat at Family Dollar for 9 hours so Mom could front and clean the store. Easter same thing.Everytime I'd get it halfway managable, my payroll would be cut back. And my job was threatened when I went $1.53 over payroll.

I was cussed at by the DM, a "customer" tried to run me over in the parking lot, because I asked her to not destroy the merchandise, The DM sent her a $25 gift certificate and invited her back into my store.And again threatened my job if I did'nt drop the assault charges.

The DM would call me at 6:30 in the morning at my store because she knew i would be there.Refused my vacation time, and refused to let me put one of my employees into the assistant slot for 7 months, thereby forcing me to spend all day everyday at the store. I went to court for shoplifters and was told I should have taken a vacation day to go to court because I had "had to many days off that week".

My other day off had been spent from 7 pm until 4 am having the floors stripped so as not to have any overtime. I had all this "management power" and my minimum wage cashiers made more per hour than I did. I could fill this forum but it would just be some of the same I have already read.

I finally left Family Dollar on Oct. 6th the following year, 9 days shy of my one year anniversary. 6 weeks prior the truck driver had pinned me between the roller and the back door thereby jerking me around the doorframe and me ending up with 7 blown discs. I unloaded trucks for 6 weeks with blown discs, I lost a year of my life because I became a Family Dollar slave, I neglected my kids, my husband my house, everything except that store....And when i went out on sick leave, (when i could no longer lift my right foot off the floor)my payment???? She announced at a district managers meeting that I was "faking it".

She put my refrigerator and microwave which i had purchased for my employees use in the back room ( the microwave had been my grandmothers) she put them at the dumpster.They were retrieved after a phone call from one of my cashiers, the cashier was fired less than an hour later.(she was later rehired after corporate was threatened with a lawsuit)

The DM did call me tho, to ask if I would be willing to sell her the camera system I had bought after she refused to get me one. And she wanted the tapes that had been recorded that week because I was'nt "entitled" to them. The DM received 7 tapes, they were blank. I still have the pictures of my store the day I went in and I have the tapes the day I went out.

I endured 11 months and 22 days of verbal abuse,threats and physical and emotional pain. What did I get in return? I got a small settlement from the company after a 2 year battle and people following my every move. I got a titanium plate and 6 screws and a nice scar across the front of my neck.I got a handicapped sticker to hang in my car window so I get the good parking spaces. And I got the knowledge that eventually the one lumbar disc left supporting my spine will blow to and I'll get a shiny wheelchair. And I get the satisfaction from knowing that the DM mentioned was fired at her own meeting for abusing the managers under her.

The least I worked in one week in that 11 months and 22 days was 67 hours and that's because I only worked till Wednesday.

Pretty fair trade for $500 a week don't you think?

Billie
Dudley, North Carolina
U.S.A.

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This report was posted on Ripoff Report on 04/14/2006 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-dollar-stores/charlotte-north-carolina/family-dollar-stores-ripoff-overworked-underpaid-and-left-disabled-charlotte-north-caroli-186701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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