• Report: #1054843

Complaint Review: Family First Home Preservation Services

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  • Submitted: Wed, May 29, 2013
  • Updated: Wed, June 12, 2013

  • Reported By: PattyF — Central Point Oregon
Family First Home Preservation Services
8200 Wilshire BLVD. Suite #209 Hills Beverly Hills, California USA

Family First Home Preservation Services Frausto Home Refinance Beverly Hills California

*Author of original report: Howard Lorey is no help....

*UPDATE Employee ..inside information: THESE ARE ALL THE THINGS I DID - CONTACT THE FTC IMMEDIATELY AND FILE A COMPLAINT !!!!!

*Author of original report: IF YOU ARE a Victim......of Family 1st...

*Author of original report: I have done all that...and MORE

*General Comment: THIS IS HOW YOU GET YOU MONEY BACK FROM TOBIAS IA WEST

*Author of original report: FACING legal fees to keep our home !!

*Author of original report: Any Updates? WE NEED ACTION... now WE are facing the fight in preventing foreclosure....;-(((

*Author of original report: SEE the Guarantee

*Author of original report: Being foreclosed on... thanks to Family 1st

*Author of original report: you are not alone.... MANY of us have been scammed

*UPDATE Employee ..inside information: I HAVE PROOF TOBIAS WEST OWNS ALL THESE SCAM COMPANIES. PLEASE SEE BELOW...

*Author of original report: who has received a refund?

*UPDATE EX-employee responds: ENOUGH ALREADY...

*UPDATE EX-employee responds: IF YOU WERE A VICTIM OF FAMILY 1ST HOME PRESERVATION SERVICES, LEGAL AFFILIATES GROUP, US LOAN EDUCATORS, FAMILY FIRST HOME PRESERVATION SERVICES, COMPLIANCE AUDIT GROUP PLEASE READ THIS – THIS IS HOW

*Author of original report: Thanks for lettting us lose our home..... ;-((

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We have been Contacted by Family 1st Home Preservation Services in November of 2012, in order to refinance our home and get a lower monthly mortgage payment. We were skeptic, but then were assured how the process works. We followed instructions as to how submit what.

The introductory letter came from Perry H. Simmons CEO/founder, explaining to us what to expect and getting started.

We were asked to pay 2 times $1097.50. First payment was to be submitted in December 2012, and the 2nd payment in January 2013. So the 1st payment to them was submitted on 12/72012 for $1097.50 and the 2nd payment was submitted 01/07/2013 for $1097.50.  We were then assured that all is good and we were asked to submit. monthly bank statements and monthly paystubs. In March 2013, we were askeded several times to submit the monthly packet, as we were told,  it has not been received. We were then finally told it has been received. [continued below]....

..... Most of the time we were in contact with a Nathan, which informed me continousely that all is good and everything is submitted to the under-writer, that we were to hear anytime from them.  Another person we were in contact with, was an Angela. I have made myseld an email-file from the beginning and I have kept most of the communication, as well as copies of mai,ed and faxed documents.  I have a printout of the Check delivery via fedex. 

On 5/24/2013, I then sent Nathan an email, wondering about the status on our re-finance, and since we have not heard back  from him, I resent him the same email on 5/28/2013 and again today 5/29/2013, kindly requesting a response.  To my complete surprise and shock, the email-postmaster kicked the email back, it also kicked it back from the other 2 contact people I had cc'd  the email to. 

Coming home from work today, I entered the "Family 1st Home Preservation Services" in the internet searchbar, in order to contact them via 'contact', only to find out that they do not exist, and/or to stimble upon THIS (your) company.  Now I know we have been ripped off, and I am fearing that we are not getting our money back. We are now so far behind in our mortgage, and we have no clue on how to get our money back. 

Please feel free to contact us for any questions and or further information needed in order to prosecute, and take this false, cheating company to court and have them prosecuted to the fullest extend of the law. 

WE are a hard working American family, paying our taxes, raising two children and we wer ripped odd horribly. We could have used that payment to continue paying our Mortgager (Flagstar-Bank). 

All we wnated to do is lower our monthly mortgage payment, catch up on other bills and to fix our credit record and move ahead in our life.  We have now received a bill from Flagstar for $7000+, expecting us to pay this.  We have no way or means to pay such a bill.  This statement is copy and pasted also into a letter TO FLAGSTAR, in order to explain our situation.

Thank you for your time, hopeful help and resultion to this unfortunate event.

Patricia Frausto

(((ROR redacted)))

submitted: 5/29/2013 @ 18:54


This report was posted on Ripoff Report on 05/29/2013 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-First-Home-Preservation-Services/Beverly-Hills-California-90211/Family-First-Home-Preservation-Services-Frausto-Home-Refinance-Beverly-Hills-California-1054843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Howard Lorey is no help....

AUTHOR: PattyF - ()

 I have tried to contact Nourmand & Associates...and Howard Lorey....He sent me ONE email, and said he does not know anything and will forward the email to the other office.  I emailed them and NOTHING and the email was kicked back.

So much luck there.... ! ;-((

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#2 UPDATE Employee ..inside information

THESE ARE ALL THE THINGS I DID - CONTACT THE FTC IMMEDIATELY AND FILE A COMPLAINT !!!!!

AUTHOR: RIPPED OFF BY LAG - ()

If you were a victim of one of these companies please read this very carefully. I guarantee this is how you get your refund…

Tobey West, Tobias I.A. West, Todd West, Todd Goodman owner of Family 1st Home Preservations, Legal Affiliates Group, Loan Educators, Family First Home Preservation Services. Tobey uses the alias Todd so people don’t know his real name. I was an employee of Tobey and I know personally he has ripped off all his clients. He never submitted one file to the bank. He just takes client’s money and then never does anything to help them. He also doesn’t pay commissions to his sales people. Everything I was told to tell my clients was prefabricated on a script that we are told to use or we would be fired. Tobey also parades his Arab wife around the office. He buys her Gucci and Prada purses meanwhile clients are losing their houses and his employees aren’t getting paid.

Tobey uses a virtual office and claims his company is based out of Beverly Hills, CA but the truth is, he is located in a Downtown Los Angeles. His exact physical address is 3325 Wilshire Blvd. Unit 940. Los Angeles, CA 90010Tobey West also hangs his California Real Estate License at Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. His manager name is Howard Lorey.Howard Lorey has all of Tobias West contact information including home address, current telephone number, date of birth, social security number and physical description. I guarantee you if you contact Howard he will not only have Tobias contact you but he will also contact the California Attorney General, DRE and the FTC.

According to California law SB94 it is illegal for ANYONE in the state of California to collect an upfront fee for a loan modification. If you are a victim of Tobey West you can contact the California Department of Real Estate and the Federal Trade Commission FTC.

Tobias I.A. West California Department of Real Estate #01485673. Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. Also you can verify where Tobias hangs his real estate license by going to www.dre.ca.gov. Just put in his license number and it will validate everything I have posted here.                  

We have to work together to put an end to scum like this. 

 
Also contact the FTC directly at 

MIRY KIM, WA Bar # 31456
mkim@ftc.gov
MARY T. BENFIELD, WA Bar # 18835 NO JS-6
mbenfield@ftc.gov
915 2nd Ave., Suite 2896
Seattle, WA 98174
(206) 220-4487 (Kim)
(206) 220-4472 (Benfield)

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#3 Author of original report

IF YOU ARE a Victim......of Family 1st...

AUTHOR: PattyF - ()

 If you are a victim of the Family 1st Home Preservation Service SCAM...., PLEASE send me your name and email address to: chmeitli@me.com.  I am collecting a list of names....WE want our money back!

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#4 Author of original report

I have done all that...and MORE

AUTHOR: PattyF - ()

 I have done all that... I have contacted Howard Lorey at http://www.nourmand.com/contact.php, he sent me one email saying he does NOT know Tobey West, Tobias West, or who ever, informing me that this will be investigated and said he will send my email on to the Beverly Hills office....nothing. I sent the Beverly Hills Office an email, it got kicked back.

I have reported this SCAM to the FTC, DRE, FBI, LAPD, DOJ, and the CFPB so far I have only received ONE phonecall from the Calif. board of realtors.  FLAGSTAR, my Mortgager is expecting us to pay almost $13,000 to reinstate our Loan. We have summons for foreclosure.   I am angry, because WE have to pay for someone else's crime.  I am NOT giving up, Justice needs to be served and all our secure information NEEDS to be found, before it goes in to the wrong hands.

I am working hard with Flagstar to keep our home, and they have been not been very compassionate in understanding us.  We would've only been 1-2 month behind, if it weren't for those crooks.  Thanks a lot, who-ever you are.  GIVE US OUR MONEY BACK !!!

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#5 General Comment

THIS IS HOW YOU GET YOU MONEY BACK FROM TOBIAS IA WEST

AUTHOR: RIPPED OFF BY LAG - ()

IF YOU WERE A VICTIM OF FAMILY 1ST HOME PRESERVATION SERVICES, LEGAL AFFILIATES GROUP, US LOAN EDUCATORS, FAMILY FIRST HOME PRESERVATION SERVICES, COMPLIANCE AUDIT GROUP PLEASE READ THIS – THIS IS HOW TO GET YOUR MONEY BACK…

If you were a victim of one of these companies please read this very carefully. I guarantee this is how you get your refund…

Tobey West, Tobias I.A. West, Todd West, Todd Goodman owner of Family 1st Home Preservations, Legal Affiliates Group, Loan Educators, Family First Home Preservation Services. Tobey uses the alias Todd so people don’t know his real name. I was an employee of Tobey and I know personally he has ripped off all his clients. He never submitted one file to the bank. He just takes client’s money and then never does anything to help them. He also doesn’t pay commissions to his sales people. Everything I was told to tell my clients was prefabricated on a script that we are told to use or we would be fired. Tobey also parades his Arab wife around the office. He buys her Gucci and Prada purses meanwhile clients are losing their houses and his employees aren’t getting paid.

Tobey uses a virtual office and claims his company is based out of Beverly Hills, CA but the truth is, he is located in a Downtown Los Angeles. His exact physical address is 3325 Wilshire Blvd. Unit 940. Los Angeles, CA 90010. Tobey West also hangs his California Real Estate License at Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. His manager name is Howard Lorey. Howard Lorey has all of Tobias West contact information including home address, current telephone number, date of birth, social security number and physical description. I guarantee you if you contact Howard he will not only have Tobias contact you but he will also contact the California Attorney General, DRE and the FTC.

According to California law SB94 it is illegal for ANYONE in the state of California to collect an upfront fee for a loan modification. If you are a victim of Tobey West you can contact the California Department of Real Estate and the Federal Trade Commission FTC.

Tobias I.A. West California Department of Real Estate #01485673. Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. Also you can verify where Tobias hangs his real estate license by going to www.dre.ca.gov. Just put in his license number and it will validate everything I have posted here.           

I have also included a link to the State of Washingtons website which proves Tobias West owns all those companies…

http://www.dfi.wa.gov/CS%20Orders/C-12-1054-13-TD01.pdf

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#6 Author of original report

FACING legal fees to keep our home !!

AUTHOR: PattyF - ()

UPDATE... now we are facing almost $13,000 of legal fees just to have our Mortgage reinstated...  WE have to pay, for these Criminals to run free?  What is wrong with our system.  WE have to go to court, to fight for our home, while the people of Family 1st run with our money?  WHY isn't anyone doing anything?  submitted 6/17/13

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#7 Author of original report

Any Updates? WE NEED ACTION... now WE are facing the fight in preventing foreclosure....;-(((

AUTHOR: PattyF - ()

 Does anyone have any updates and/or have received help with/from Family 1st Home Preservation or any other organizations?

I have also contacted http://www.nourmand.com/contact.php with no response. (their office supposedly hung Tobias West's license there...??)

ALL that have been victimized also need to report your story to http://www.consumerfinance.gov/

I am angry and furious on what they have done to us, espeically now that we are facing the fight in preventing foreclosure.

WE all need to compile a list of affected victims....please send me your name and phone number in this chmeitli@me.com special email.  This may be a long process, but I am determined to seek justice....Help me help you and others.

Thanks

6/16/13

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#8 Author of original report

SEE the Guarantee

AUTHOR: PattyF - ()

 I urge everyone to report this company to the Attn. General of California, FTC http://ftc.gov/ftc/contact.shtm and http://www.consumerfinance.gov/ YOU need to submit your report, the more the merrier.... Help us, help others.

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#9 Author of original report

Being foreclosed on... thanks to Family 1st

AUTHOR: PattyF - ()

Now we have to hire a lawyer and try and fight this foreclosure... I am going to press charges now!!!

They have ruined our lives, our reputation and our sanity.

WE are sooo angry!!!

Pf 6/11/13 @1221

 

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#10 Author of original report

you are not alone.... MANY of us have been scammed

AUTHOR: PattyF - ()

 Hi....I am sorry, but you are NOT alone....sooooo many of us have been scammed  YOU NEED to report to  mkim@ftc.gov also to BBB, LAPD, Los Angeles Gen Attorney's office and whoever you can think of.  You had to pay 2 payments, right?  So did we, the pattern is the same.  Also report it to Nourmand & Associates, that is a realestate office L. A., where this fellow I guess worked or used his office.  Report it, report it... Keep at it... I am doing the same and we ALL have to stick together and perhaps  we can get a class action suit going....  I am going to 20/20 next....  Good luck, keep the rest of us posted.

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#11 UPDATE Employee ..inside information

I HAVE PROOF TOBIAS WEST OWNS ALL THESE SCAM COMPANIES. PLEASE SEE BELOW...

AUTHOR: Todd will not get away with scamming people - ()

Patricia Frausto,

Tobias West has a cease and desist order in place by the state of washington for scamming people and changing the name of his company so he can continue to scam people. Please click on the link below. this is from the state of washington...

http://www.dfi.wa.gov/CS%20Orders/C-12-1054-13-TD01.pdf

Personally I have not received my refund yet, but i have filled a formal complaint with the FBI and FTC. I was deposed 6 days ago and I signed all the paperwork to move forward as a witness for the Federal Governmnt. All you have to do is contact Miry Kim at the FTC to file your compliant. Just show her all the compliants on Ripoff report and she will explode. He lives for putting filth like this in jail!!!

Also please contact Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. His manager name is Howard Lorey. Howard Lorey has all of Tobias West contact information including home address, current telephone number, date of birth, social security number and physical description. I guarantee you if you contact Howard he will not only have Tobias contact you but he will also contact the California Attorney General, DRE and the FTC.

Todd aka Tobias exact physical address is 3325 Wilshire Blvd. Unit 940. Los Angeles, CA 90010. Dont be fooled by his beverly hills address. 

STATE OF WASHINGTON
DEPARTMENT OF FINANCIAL INSTITUTIONS
CONSUMER SERVICES DIVISION
IN THE MATTER OF DETERMINING

C-12-1054-13-TDOI
ORDER TO CEASE AND DESIST

HOMEOWNERS DEFENSE GROUP, LLC, D/B/A
U.S. LOAN EDUCATORS and D/B/A FAMILY
1ST HOME PRESERVATION SERVICES, and
TOBIAS WEST, AIKIA TOBEY WEST, Owner,
 
THE STATE OF WASHINGTON TO:
Res ondents.
Homeowners Defense Group, LLC d/b/a U.S. Loan
Educators and d/b/a Family 1st Home Preservation Services
Tobias West a/k/a Tobey West

 

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#12 Author of original report

who has received a refund?

AUTHOR: PattyF - ()

So can anyone tell me if and how they got their money back?

Has someone actually received a refund from Todd/Tobias West?

Has anyone received a respond from FTC? LAPD? BBB? Nourmand & Associates?

Who is doing what with what results? 

Let us know.... something needs to be done!! 

Thanks 

PF 6/3/13

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#13 UPDATE EX-employee responds

ENOUGH ALREADY...

AUTHOR: ENOUGH IS ENOUGH - ()

THIS POST CONTAINS FALSE INFORMATION DESIGNED TO HURT INNOCENT PEOPLE...THE REAL COMPANY IS WEALTH EDUCATORS, INC., PRESIDENT VERONICA SESMA IS THE OWNER OF FAMILY 1ST HOME & LEGAL AFFILIATES

NATHAN BISHOP OWNS FAMILY 1ST HOME PRESERVATION LLC

FAMILY 1ST PRESERVATIONS & FAMILY 1ST HOME LOANS

2029 CENTURY PARK E, 14TH FLOOR

LOS ANGELES, CA 90067

LOS ANGELES COUNTY CLERK DBA FILE# 2013 019413 

CLICK HERE: http://imageshack.us/a/img442/549/sesmafam.png 

LEGAL AFFILIATES & ASSOCIATES AKA LEGAL EDUCATORS & CO.

2029 CENTURY PARK E, 14TH FLOOR

LOS ANGELES, CA 90067

LOS ANGELES COUNTY CLERK DBA FILE# 2012 218824

CLICK HERE: http://img29.imageshack.us/img29/1487/sesmalag.jpg

REGISTERED OWNER:

WEALTH EDUCATORS, INC. 

2029 CENTURY PARK E, 14TH FLOOR

LOS ANGELES, CA 90067

PRESIDENT OF THE COMPANY: VERONICA SESMA

MANAGING PARTNER: ANDRES ARANGO 

WEALTH EDUCATORS, INC. CA CORPORATION

Entity Name: WEALTH EDUCATORS, INC
Entity Number: C3513774
Date Filed: 10/10/2012
Status: ACTIVE
Jurisdiction: CALIFORNIA
Entity Address: 5209 WILSHIRE BLVD
Entity City, State, Zip: LOS ANGELES CA 90036
Agent for Service of Process: ACORPORATION4LESS.COM, INC.
Agent Address: 110 N MACLAY AVE STE 110
Agent City, State, Zip: SAN FERNANDO CA 91340

The Truth Is That THERE ARE MULTIPLE OWNERS AND MULTIPLE COMPANIES

   Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
   Domain Name: FAMILY1STHPS.COM
      Created on: 28-Jan-13
      Expires on: 28-Jan-14
      Last Updated on: 28-Jan-13

   Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
   Domain Name: FAMILY1STHPS.COM
      Created on: 28-Jan-13
      Expires on: 28-Jan-14
      Last Updated on: 28-Jan-13

   Registrant:
   Veronica Sesma
   18241 Vanowen St
   Reseda, California 91335
   United States
 
 
Entity Name: FAMILY 1ST HOME PRESERVATION LLC
Entity Number: 201234310283
Date Filed: 12/07/2012
Status: ACTIVE
Jurisdiction: CALIFORNIA
Entity Address: 8200 WILSHIRE BLVD #209
Entity City, State, Zip: BEVERLY HILLS CA 90211
Agent for Service of Process: NATHAN BISHOP
Agent Address: 8200 WILSHIRE BLVD #209
Agent City, State, Zip: BEVERLY HILLS CA 90211
 

   
  I CAN KEEP THIS UP AS LONG AS YOU WANT TO "EX-EMPLOYEE"
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#14 UPDATE EX-employee responds

IF YOU WERE A VICTIM OF FAMILY 1ST HOME PRESERVATION SERVICES, LEGAL AFFILIATES GROUP, US LOAN EDUCATORS, FAMILY FIRST HOME PRESERVATION SERVICES, COMPLIANCE AUDIT GROUP PLEASE READ THIS – THIS IS HOW

AUTHOR: RIpped off by Tobey West - ()

If you were a victim of one of these companies please read this very carefully. I guarantee this is how you get your refund…

Tobey West, Tobias I.A. West, Todd West, Todd Goodman owner of Family 1st Home Preservations, Legal Affiliates Group, Loan Educators, Family First Home Preservation Services. Tobey uses the alias Todd so people don’t know his real name. I was an employee of Tobey and I know personally he has ripped off all his clients. He never submitted one file to the bank. He just takes client’s money and then never does anything to help them. He also doesn’t pay commissions to his sales people. Everything I was told to tell my clients was prefabricated on a script that we are told to use or we would be fired. Tobey also parades his Arab wife around the office. He buys her Gucci and Prada purses meanwhile clients are losing their houses and his employees aren’t getting paid.

Tobey uses a virtual office and claims his company is based out of Beverly Hills, CA but the truth is, he is located in a Downtown Los Angeles. His exact physical address is 3325 Wilshire Blvd. Unit 940. Los Angeles, CA 90010. Tobey West also hangs his California Real Estate License at Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. His manager name is Howard Lorey. Howard Lorey has all of Tobias West contact information including home address, current telephone number, date of birth, social security number and physical description. I guarantee you if you contact Howard he will not only have Tobias contact you but he will also contact the California Attorney General, DRE and the FTC.

According to California law SB94 it is illegal for ANYONE in the state of California to collect an upfront fee for a loan modification. If you are a victim of Tobey West you can contact the California Department of Real Estate and the Federal Trade Commission FTC.

Tobias I.A. West California Department of Real Estate #01485673. Nourmand and Associates located at 6525 Sunset Blvd, Los Angeles, CA 90028. Also you can verify where Tobias hangs his real estate license by going to www.dre.ca.gov. Just put in his license number and it will validate everything I have posted here.           

I have also included a link to the State of Washingtons website which proves Tobias West owns all those companies…

http://www.dfi.wa.gov/CS%20Orders/C-12-1054-13-TD01.pdf

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#15 Author of original report

Thanks for lettting us lose our home..... ;-((

AUTHOR: PattyF - ()

 Family 1st Home Preservation Services.... thanks a lot.... WE are now being hauled into court because YOU Ripped us off.  How am I supposed to pay $7000, in trying to catch up, while you said we should not pay our Mortgage?
Thank you for taking our home away from us, instead of helping us.
I WANT MY MONEY BACK, Mr. Tobias West.  WHY isn't anyone doing anything? I have 2 kids and we are soon to be on the street?

I am really angry...this is not right. 
6/10/13

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