- Report: #957282
Report - Rebuttal - Arbitrate
Complaint Review: Family Heritage
Family Heritage6001 East Royalton Road, Suite 200 Cleveland, Ohio United States of America
Family Heritage Want to work for Family Heritage ?? Cleveland, Ohio
*Consumer Comment: Grow Up
*UPDATE EX-employee responds: I hope it gets better for you
*Author of original report: Update
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Once you pass your test they will immediately (no price shopping here) book you on a flight for the following week to Dallas or Nashville for "sales training". The cost of this flight doesn't matter to them because YOU are eventually responsible for this cost. Then you are put into a hotel room and the "sales training" begins on Monday. "Sales training" is 12-14 hours a day of useless information and h*o-ra b.s. that will bore you to death and helps to prepare you for the cult that is Family Heritage, not to train you how to sell. The only thing out of this training that is valuable in the field is the "approaches" that could be taught in a few hours. The rest is utterly useless and horrible as far as training is concerned. Their training is nothing but an ADDITIONAL INCOME STREAM for the company that you get to pay for .
It is REQUIRED for you to go through their training which they ultimately charge TO YOU WITH INTEREST.
Now it is time to get out in the field. Keep in mind that you haven't made a penny in the previous 2-3 (bare minumum) weeks-worse yet is that you have gone INTO DEBT to the company. Sounds GREAT so far huh?? Well now you get to go out and try your newly learned craft !!!
A few things to keep in mind - you are an independent contractor in name only. The micromanagement is unbelievable - company wide phone meetings 3 times a week, daily phone calls to your superiors ( I had 3 superiors ), well they are "technically" your equal to keep things legal since you are an independent contractor, filling out your daily schedule forms, nightly phone calls to see how many doors you have knocked on, etc., etc. It is a CULT LIKE atmosphere.
It is funny how they spin things to look like they are the so great. I will give you an example of how you get paid. Lets say you make a $100 a month sale and you are at a 30% commission rate. Well they are such a gracious company that they will "front" you 7 months of commission (with a 10% interest rate) so 30% of $100 is $30- so they advance you 7 months of commission for a total of $210. That's what they pay you on your commission check. BUT the other 5 months of commission is ate up by the interest that they charge (ohh family heritage is so good to meeeee). Now if a client were to cancel - guess who gets to pay the balance owed ??? Yep, you.
So how do I owe them $1500? Sales training = $1000 and I sold 6 policies= $500 LOL- you will actually owe them money for selling policies. Pretty awesome huh. So today I was called by the head honcho for my group and he informed me of my debt to the company (after I worked approximately 120 hours and sold 6 policies) He informed me that the company will come after me and it will get ugly so I need to get back to work with this place and selllllll.
This report was posted on Ripoff Report on 10/19/2012 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Heritage/Cleveland-Ohio-/Family-Heritage-Want-to-work-for-Family-Heritage-Cleveland-Ohio-957282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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