Family Mobile by Walmart Customer Service sucks and billing was a nightmare and all they could do was pass my call around repeating theirselves Internet

I found at that for the price of my 3g plan I could have been receiving 5g data didn't find this out until I called to lower my plan to the34.88 plan was told it was lowered but it wasn't when I called they stated I was given wrong info the 34.88 was no longer available and that my bill amount was the same I was now getting 5g instead of 3g which I could of taken advantage of over a year ago had I been made aware of it the agent and the supervisor were very rude over talking me and no apologies were made so now after 3 years of service I am leaving family mobile bc you get what you pay for not to mention their call center is over seas and no one can barely understand you when you do call in  ReportComment