Complaint Review: FAMILY MOBILE T MOBILE WALMART - albuquerque New Mexico
- FAMILY MOBILE T MOBILE WALMART po box 3220 albuquerque, New Mexico USA
- Phone:
- Web: myfamily.com
- Category: Cellular Phone Companies
FAMILY MOBILE T MOBILE WALMART family mobile account was cancelled on 12-18-14 family mobile still billing me have been trying to cancel my FAMILY T MOBILE SINCE 3-26-14 WHEN CALLING T MOBILE THEY TOLD US THEY HAVE NO RECORD OF OUR NUMBERS OR I SHOULD SAY PREVIOUS NUMBERS AND NOW THEY ARE ATTEMPTING TO BILL US $134.57 albuquerque New Mexico
T-Mobile is billing us $134.57 for two months cell charge after we had cancelled our account.
We received a text message in december 2014 that our account was cancelled and we followed up calling t-mobile and was tols they had no recors of our cancelled cell numbers 303-601-4469 0r 303-6675653. now we are receiving statememts for usage Jan, Feb. 2015 we had returned the phones to walmart on 10-10 and 10-18-2014. Therefore, ad had no cell phones from family mobile t mobile. We have had numerous excuses that our pin number was incorrect ( i do have a letter from my family t mobile verifying password and user name.
This report was posted on Ripoff Report on 03/21/2015 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/family-mobile-t-mobile-walmart/albuquerque-new-mexico-87190/family-mobile-t-mobile-walmart-family-mobile-account-was-cancelled-on-12-18-14-family-mob-1217256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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