Family Mobile Can't pay bill once you no longer have an active account Nationwide

I had Family Mobile and loved it, but had to change recently to a new carrier. Here is the problem, there is NO WAY TO PAY YOUR BILL ONCE YOU PORT YOUR NUMBER TO A NEW CARRIER!!!! Yes, that is right, without an active Family Mobile number you can't log in to their website, the phone number for them or even where you can pay your bill inside a Walmart.

It took me over 3 hrs in the electronics department to finally have an employee reach a real person for us to speak to to try to pay the remaining balance on my bill. They said they would wave the $5 charge for paying by phone since I couldn't access my account to pay it. WELL I JUST RECEIVED A BILL FOR $5 FROM FAMILY MOBILE. Guess what? I can't access my account to pay it. I guess I will have to go to Walmart again and spend 3 hrs to resolve this, but IT GENERATE ANOTHER $5 CHARGE!!!!

I have seen where other people have this problem.  Something needs to be done.  Family Mobile knows about this, so they are delibertly trying to rip people off since they haven't made any attemp to fix this issue.