- Report: #1120677
Report - Rebuttal - Arbitrate
Complaint Review: Family Mobile
Family MobileKansas City, Missouri USA
Family Mobile Walmart Trying to double charge customers Kansas City Missouri
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When you sign up for Family Mobile, you pay for the month in advance, and each consecutive month after that is paid for in advance. When I called to cancel, I was informed I was going to be billed for two more months. I told them I refused to pay for two more months. I cancelled one day before the due date and every month was paid for in advance and I will not pay for two more months on a service that is month to month with no contract. I also informed him that if I do receive the bill, I will be contacting BBB and a lawyer since it is a prepaid service and not billed after use. The reason it is called "prepaid".
This report was posted on Ripoff Report on 02/03/2014 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Mobile/Kansas-City-Missouri-64157/Family-Mobile-Walmart-Trying-to-double-charge-customers-Kansas-City-Missouri-1120677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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