- Report: #916459
Report - Rebuttal - Arbitrate
Complaint Review: Family Pool Fun
Family Pool Fun316 W. Broadway / Box 150 Browns Valley, Minnesota United States of America
Family Pool Fun Did Not Complete Return as Promised Browns Valley , Minnesota
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When I spoke to you on the 19th you told me that you had a 60 day return policy. Now I am being told there is restocking fee. In addition I had to pay $45 to ship it back to you. I have made half dozen attempts to speak with you by phone to resolve this issue.
I spoke to you once and you told me your daughter was graduating and you would get back to me and never did. I hope
when your company gets these items in the next few days you will see that I am credited the full amount plus shipping. I was eventually given a credit minus a 20% restocking fee for Jay Backer's error. It is in dispute with credit card company right now.
This report was posted on Ripoff Report on 07/24/2012 05:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Pool-Fun/Browns-Valley-Minnesota-/Family-Pool-Fun-Did-Not-Complete-Return-as-Promised-Browns-Valley-Minnesota-916459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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