- Report: #952140
Report - Rebuttal - Arbitrate
Complaint Review: familylink.com
familylink.com4778 N 300 W Suite 230 Internet United States of America
familylink.com MyHeritage.com 3 Day free trial to get your card details, Internet
*Consumer Comment: Cancellation Button Now Available
*Author of original report: Email received confirming cancelation
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The third is to send a message via the internal message system. I did this but then started feeling like things were fishy when I tried to change my credit card to an old one (which is rejected as having insufficient funds... why did it check??) Then I put on a card that I rarely use and is a debit card so it will decline if they try to charge it. I checked their Facebook page and it isn't very clear that it is associated with the same company (it's called Family Summer Fun by FamilyLink) I felt very suspicious by now because while I was there I saw someone else had tried to cancel via the comments section of the Facebook page.
I then did the search on ripoff report and sure enough, here they are. Same problem, only the other victim hadn't tried to pull out till the 3 day trial was over and even though he cancelled in time was charged. Familylink.com...if you are reading this...I REALLY don't have the money to lose. The other victim was also obviously from outside the US and so had the added expense of the calls which they never answer. Once again... I cannot afford the additional cost of the call/calls. I am annoyed it wasn't simple to cancel my subscription and this certainly has all the signs of a rip-off taking place.
This report was posted on Ripoff Report on 10/07/2012 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/familylinkcom/internet/familylinkcom-MyHeritagecom-3-Day-free-trial-to-get-your-card-details-Internet-952140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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