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Ripoff Report | Fandango Review - Internet - Fandango i purchased tickets
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Report: #1101087

Complaint Review: Fandango - Internet

  • Submitted:
  • Updated:
  • Reported By: GinaMac — Fayetteville North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • Fandango Internet USA

Fandango I purchased tickets in advance and still had to stand in a long line to pick them up. I requested a $6.25 refund for the convenience fee charged for the 5 tickets. Fandango denied my request. What was the point of buying my tickets in advance?  Internet

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I purchased 5 tickets in advance and was charged $1.25 each for a convenience fee but was inconvenienced when we had to stand in the concession line to pick up our tickets.  I could not leave at that point because I had already pre-paid for my tickets on Fandango.  I requested a refund from Fandango for $6.25 and they denied the request.  I will never use Fandango again because they give poor customer service.  They have lost patronage forever and I hope you will do the same.

This report was posted on Ripoff Report on 11/20/2013 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fandango/internet/fandango-i-purchased-tickets-in-advance-and-still-had-to-stand-in-a-long-line-to-pick-them-1101087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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