- Report: #1091025
Report - Rebuttal - Arbitrate
Complaint Review: Farmer's Insurance Group
Farmer's Insurance Group4680 Wilshire Blvd Los Angeles, California USA
Farmer's Insurance Group denied structural damage claim Big Bear Lake California
*Consumer Comment: What does your WRITTEN policy with them say about this cause of damage?
*Consumer Comment: A few things...
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Our 6-unit condo building in Big Bear, California, has been covered by Farmer's Insurance since 2008. All this time, we thought we were covered by a reputable insurance company. But, were we ever wrong.
We had not filed a single claim in the 5 years that Farmer's was our insurance agent. In September, 2013, we filed our first claim. We had structural damage to the TGI girders that support the lower floor of the building. The TGI I-beams were damaged because water had seeped into the outer walls and damaged the composite I-beams.
We thought sure that Farmer's would cover the claim, especially since we had not made a single claim in 5 years. To our surprise, they denied the claim under the secition entitled "Water, Mudslides or Mudflow." I am not an attorney, but this section appears to describe flowing torrents of water, not occasional seepage from snow melt.
If one person reads this and decides NOT to use a Farmer's agent, I will feel that my time was not wasted. I have owned several houses and buildings in my lifetime. I have used several other insurance companies and was happy with their coverage. I will never use Farmer's again, and highly discourage anyone from using them.
This report was posted on Ripoff Report on 10/10/2013 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Farmers-Insurance-Group/Los-Angeles-California-90010/Farmers-Insurance-Group-denied-structural-damage-claim-Big-Bear-Lake-California-1091025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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