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Report: #1302881

Complaint Review: Fashion Shots - Miller Place New York

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  • Reported By: Stacey — Old Bethpage New York USA
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  • Fashion Shots 961 Route 25A Miller Place, New York USA

Fashion Shots Horrible business practices, over priced, disrespectful, poor quality product Miller Place New York

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The first appointment for boudoir shots I made was "forgotten" by the staff. Made a 2nd appointment and made the very long drive a second time. I found this place through Groupon and was very excited. The experience was ok. Hair & makeup was good, but not great. It seems that everyone who sits in the hair/makeup chair ends up with the same hairstyle. Also, there was an extra up charge of $20 for lashes & another extra $20 for any jewelry/wardrobe use.

The actual photo shoot was good. Simone, the owner & photographer was enjoyable to work with and made me feel comfortable.

Viewing the "proofs" was very rushed, although the proofs themselves were well done.

I had asked several times about prices during my shoot and on the phone when I first made the appointment, since no pricing is available anywhere online. I went into this shoot expecting to pay between $50-$150 max, but they don't give you any numbers until after you have selected your favorite pictures at the viewing. Prices are ridiculous! $200 for editing, with packages that are outrageously expensive ($200 PER PHOTO). I have done shoots before and have never seen such expensive package prices that didn't include all the proofs, the images edited and on disk as well.

I overpaid in full for the photos I chose and was promised the prints in 2-4 weeks. When I called 4 weeks later, I was told that they were not happy with the retouching and my prints were sent back. Now I was told I would have my boudoir prints before Christmas. The day before Christmas I called again & was told I can (make the hour long drive) and pick the prints up.
Upon arrival I was asked to sign a slip on a clipboard, no explanation was given. I was handed an envelope with my prints that I began to go through.

The retouching was HORRIBLE! My face does not look like mine, my breasts are HUGE and uneven, I look like a deformed cartoon character! While I am no super model, I am 5'4" and 120 lbs. all of the retouching/photoshopping was unnecessary, especially since the proofs were actually well done.

When I asked why the prints looked this way, breast size, washed out facial features, etc. the woman who helped me played "dumb" as if she couldn't see what I was talking about.

I have called repeatedly, as I would like the original pictures that were taken, unretouched. My calls are not taken or returned. I would not recommend Fashion Shots to my worst ememy and am contemplating taking Simone & Fashion Shots to court.

This report was posted on Ripoff Report on 04/30/2016 09:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fashion-shots/miller-place-new-york-11764/fashion-shots-horrible-business-practices-over-priced-disrespectful-poor-quality-produ-1302881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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