- Report: #530916
Report - Rebuttal - Arbitrate
Complaint Review: fastblogzone.com or fastcashusinggoogle.com
fastblogzone.com or fastcashusinggoogle.com230 w 400 sth, ste 100, salt lake city, ut 84101 salt lake city, Utah United States of America
fastblogzone.com or fastcashusinggoogle.com Pacific Webworks, Inc. Fast Cash Using Google salt lake city , Utah
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*NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.
I visited the website off a link from msn.com which led me to fastcashusinggoogle.com. When I clicked on this link to sign up for their offer, it sent the link at secure2.s3curehost.com. I clicked on, read and printed the terms & conditions, which specified a free 7-day trial period. It specifies a charge of $1.98 to access the information initially and I was actually charged $2.97. I agreed to the terms & conditions, entered my credit card information and a short while later received two emails, one from "expense tracker" indicating I would be charged $19.97 monthly membership and it would show up as growfunds.com. I had not realized I was signing up for this service in addition to the internet biz kit. I called and cancelled this membership. I received a seperate email from FastBlogIncome.com with log in information for that site and the notice that I would be charged the $74.97 monthly membership fee unless I called to cancel before the trial period ended. Having read and agreed to the terms and conditions, I assumed I had until Nov. 27th to cancel. On Tuesday, Nov. 24th, after deciding the offer was not for me, I called their customer service number at (877) 204-7404 and spoke with Jenny. I cancelled the membership and was told my account would not be charged. The next day there was a charge deducted from my checking account in the amount of $74.97 which caused me to incur an overdraft protection fee of $30.00. I called this morning to ask for my money back, and was told I actually only had a three day trial period, and since I called on the fourth day, they would not refund my money. I spoke with a "supervisor" and also someone in the "billing department" and was given the same answer. I asked the "supervisor" if she thought this was a fair practice, and she said I should have read all of the fine print (which I thought I had). Apparantly the three day trial period is in the terms and conditions on the following site once you log in and the terms and conditions I read weren't valid for some reason. I asked for specific information, i.e. mailing address, name of CEO, etc. and was told they could not divulge this information. After much searching, I located the parent name of this company and was able to find them on the BBB. I would like reimbursement of said fees as soon as possible. I am also worried that now that they have access to my account information more will be deducted regardless of the fact that I've cancelled.
This report was posted on Ripoff Report on 11/30/2009 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/fastblogzonecom-or-fastcashusinggooglecom/salt-lake-city-Utah-84101/fastblogzonecom-or-fastcashusinggooglecom-Pacific-Webworks-Inc-Fast-Cash-Using-Google-530916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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