• Report: #972963

Complaint Review: fax.com

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  • Submitted: Fri, November 23, 2012
  • Updated: Fri, November 23, 2012

  • Reported By: Patty — Spokane Washington United States of America
fax.com
Internet United States of America

fax.com j2fax.com You cannot cancel your account. waited 4.3 hours to answer phone. Sent in over 10 requests to cancel. Internet

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This company is a complete sham. i have tried for three months to cancel my account. They do not respond to faxes, emails, calls (I waited on hold for over 4.5 hours). Then when you click the cancel my account button, it says no representative is available. Charged my card WAY over what was agreed to. Even with ZERO usage they overcharge the card.

Complete and utter thieves and rips offs!

This report was posted on Ripoff Report on 11/23/2012 08:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/faxcom/internet/faxcom-j2faxcom-You-cannot-cancel-your-account-waited-43-hours-to-answer-phone-Sent-i-972963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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