- Report: #1120319
Report - Rebuttal - Arbitrate
Complaint Review: Federal warranty service corp
Federal warranty service corpPO Box 105689 Atlanta, Georgia USA
Federal warranty service corp Federal Warrenties Service Corporation Didn't refund monies paid out when phone was no longer in possession Atlanta Georgia
*Author of original report: Responding to party that has patroned RS for years
*General Comment: Within...
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On October 9,2013 I purchased the galaxy note3.
When I renewed my verizon contract I also upgraded to a Motorola (s3) I believe in the early part of 2013 At the Radio Shack store in Carrollton, TX. I purchased the phone for $199 with promotion and also 6 months warranty service phone protection. I canceled my service with Verizon some months later but I was allowed to keep the phone when it was determined that I wasn't getting good reception Which was a constant battle with other phones I've had with Verizon and was a customer for nine years.
When I transferred to T-Mobile I purchased a Galaxy Note3 using my Motorola phone as calateral. When the new service started I no longer needed to pay for warranty service for a phone I no longer had.
I wrote to Federal Warrenties Service Corporation in Atlanta, Ga per their instructions back in October 2013. I have been keeping up my payments with Radio Shack Credit and I HAVE NOT heard from anyone or received any refund since this issue happened.
I will also notify BBB of this careless and unprofessional act on consumers whom try and do things right but yet get ripped off.
This report was posted on Ripoff Report on 02/02/2014 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Federal-warranty-service-corp/Atlanta-Georgia-30348/Federal-warranty-service-corp-Federal-Warrenties-Service-Corporation-Didnt-refund-monies-1120319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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