- Report: #126820
Report - Rebuttal - Arbitrate
Complaint Review: Federated Financial Debt Consolidation - Federated Consumer Counseling Services, Inc - F.E.L. Inc.
Federated Financial Debt Consolidation - Federated Consumer Counseling Services, Inc - F.E.L. Inc.3275 W Hillsboro Blvd, Suite 2073275 W Hillsboro Blvd, Suite 2073275 W Hillsboro Blvd, Suite 207 3275 W Hilsboro BLVD, Suite 207 DEERFIELD BEACH, Florida U.S.A.
Federated Financial Services, Inc., Federated Financial Services Credit Couseling Corp., Debt Consolidation Alliance, F.E.L. Inc., IT Management Federated Financial Debt Consolidation ALL are Non Profit & Federated Financial Services, Inc. Steven Miller For Profit ripoff Credit Advisory Services, Inc. FOR Profit employee inside information DEERFIELD BEACH Florida
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I currently work at Federated Financial Credit Consulting and we have been given explicit instructions to stay off this website, even though i have overheard members of my top management laughing over coming on like (blank).
I would first like to say, many of the accusations on this site and stated other websites are completely false, but many things are true and there is much more that needs to be told.
Presidents of other corporations have issued very short/simple 2 sentence rebuttals when being put on this site such as, "We at the blank corporation pride ourselves on customer service and have built our company foundation and reputation upon it. We will continue to work very in providing the best service available as our market requires it.
My bosses instead have acted like they are on the, "Jerry Springer Show" making multiple posts per month all over the internet, bashing customers & the owner of this site.
I mean, my boss Mr. Miller even chased some-one outside out building with a baseball bat, need I say more? I cannot as he will know who I am.
As for the complaint below, it is one of hundereds that is absolutely true. Yes I have had conflict with my ethics, but I have rent and car payments to pay every month. If I quit, I have to move in with my parents.
I know there are many of you out there, those who came to us for help and have been messed up even more by Federated Financial senior staff, but you're all too afraid to come forward when threatened that your credit will be messed up even more than it is now if dare to speak out. You must speak out, contact the Florida Sate Attorney Generals office and the media in Florida so the Attorney Generals office will be sure to do something. More of you need to come forward like others on this website.
ACTUAL COMPLAINTS BELOW:
I responded to an email from this company because I wanted to consolidate 3 credit cards to make lower monthly payments.
I let them sweet talk me into signing up and they took my money for 9 months before I decided they were full of sh**. Sorry to be so crass but I am really pissed off.
There are so many things they didn't tell me in the beginning, that by the time I realized what was going on, the damage had been done. Four months had passed before the payments I was sending them even started showing up an my statements.
When I called them (and finally got through) to ask them what was going on, they wanted to argue and talk loudly to me, and I was not able to speak to the same person that signed me up and never did again for the whole time I was in the program.
When I asked them what was going on with the payments, they told me the first payment I sent them was a fee that go's to them and the next payment I would send them would be dispersed to the credit cards. They also told me that that first payment was refundable at the completion of the program.
What a mistake! A $26.00 payment on a $1200. bill doesn't make a dent! When I added up the payments that they were making on the credit card statements, I was coming up short $45.00. So I called them to find out why. That's when they told me that there was a fee for them every month to do this service for us. So I asked them how this could be when they told me they are a non profit organization. They said to me they needed to be paid somehow.
I reached frustration when I realized I was not doing anything good for myself by using this company because I was paying them more money than I was in the first place on my own.
They also made me feel like I could not break my contract with them. After talking to a few people, I was told that all I had to do was call them up and cancel thier services, which I did. Wish I had known that before 9 months passed.
Now I'm back to making the payments on my own. ( I'm afraid to look at my credit report ) I hope someone stops these people in thier tracks some time soon.
Around feb of 2004 we contacted a debt solidation company on the internet. Enter Federated financial. They golden over the phone in the beginning.
We started paying them that month, monthly payments of over 200.00. They stated that it may take a month for their payments to reach the companies and them to lower the interest rates. We assumed everything was going good.
In march i deployed to Iraq, when i returned in july i noticed we were still receiving bills from credit card companies with no payments being made. the only payment that was being made was 30 dollars to my visa card. the other two remained delinquent.
A few days ago the collection agecy company contacted us and demanded payment. To our suprise Federated financial had never contacted them. By this time i am furious, i have dedicated my life to this country and this is the kind of &*$# that happens to the good people.
I have been trying to contact this company, but to no sucess. I have plans to report them to the military and stop payment through our bank immediatley.
I even plan on a lawsuit but that will just be a waste of time and money most likely.
THIS IS WHERE WE FALL INTO THE FEDERATED FINANCIAL CREDIT COUNSELING License For Non Profit and the Complete Separate License Under the Same Exact Name For Profit.
A liittle movement of the billing papers here and a little over there and I calculated that each of the Directors embezzeled/laundered $10,000.00 PER MONTH into their pockets.
There was a big issue not allowing them to have both licenses under the same name as it is, "False and Misleading" to the consumer. Gee, who am I speaking to today, the non-profit or the profit all at the same address?
More to come by another employee.
Ken (no, not my real name)
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This report was posted on Ripoff Report on 01/11/2005 03:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Federated-Financial-Debt-Consolidation-Federated-Consumer-Counseling-Services-Inc-FEL-Inc/DEERFIELD-BEACH-Florida-32210/Federated-Financial-Services-Inc-Federated-Financial-Services-Credit-Couseling-Corp-D-126820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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