Complaint Review: FedEx - Nationwide
- FedEx Nationwide USA
- Phone: 1-800-463-3339
- Web: www.fedex.com
- Category: Shipping Companies
FedEx FedEx does not honor its insurance claims Nationwide
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This company is a joke. Their insurance is nothing but a ripoff. They automatically deny every claim over $200, and make you jump through hoops to appeal it. The first time I filed a claim with them was for a brand new TV that they delivered to my buyer smashed up, with a giant gash in the box. They originally denied the claim due to "insufficient packaging". It was packaged by the manufacturer, and completely wrapped in styrofoam. I thought maybe it was an oversight, and I kept using them. Now a few years later I had to file another claim for $200, and it was denied again for the same reason. Now I know they don't even look at it before denying it, it's just automatic that every claim gets denied for "insufficient packaging". The item was completely wrapped in bubble wrap, placed into an appropriate sized box, and completely stuffed with styrafoam, bubble wrap, and paper. There was no movement at all in the box. I will never use this company again, and I suggest no one else does. UPS is more expensive, but at least they honer their claims. If you do use FedEx, don't waste money on the insurance, or as they call it - "declared value". They can't call it insurance because the insurance regulators would make them honor it.
This report was posted on Ripoff Report on 04/27/2016 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fedex/nationwide/fedex-fedex-does-not-honor-its-insurance-claims-nationwide-1302200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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