- Report: #1109530
Report - Rebuttal - Arbitrate
Complaint Review: FedEx
FedEx115 Industrial Park Rd Saco, Maine USA
FedEx Lost Package Saco Maine
*Consumer Comment: Really..so you must be perfect
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I sent a Christmas package to a disabled person on December 6, 2013. FedEx said that they delivered it on Wednesday, December 11th but they didn't. They didn't leave the package, didn't knock on the front door, and didn't leave with a neighbor.
I've contacted FedEx several times and I'm told that they're 'investigating' and will call me later that day, but then they don't call at all. I've not heard from them and my complaints have fallen on deaf ears. These FedEx employees keep telling me that they'll talk with the driver but then they don't. There's nothing in their notes that they've spoken with him at all.
There is no excuse for losing a package, especially at this time of year. After reading other complaints, I'm worried that FedEx won't honor paying me back. In the meantime, a challenged individual goes without Christmas because FedEx lost her only Christmas gift.
This report was posted on Ripoff Report on 12/23/2013 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/Saco-Maine-04072/FedEx-Lost-Package-Saco-Maine-1109530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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