- Report: #1062457
Report - Rebuttal - Arbitrate
Complaint Review: Fieldmasterscanada
Fieldmasterscanada27 Blackwell Court, Markham, ONTARIO Markham, Ontario Canada
Fieldmasterscanada AKA fieldmasterscanada.comThe Lieff Group Inc. Fieldmasterscanada was hired to install artificial turf on my property. The agreed upon turf was not installed. A completely different kind of turf was installed instead. Product was switched and many aspects of the installation were done incorrectly and not as per agreement. Numerous attempts to contact company have fallen on deaf ears. Markham Ontario
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On May 21 fieldmasterscanada was hired to install artificial turf. An initial deposit of $500 was made to ensure installation date. Fieldmasterscanada represented by Mr. Lieff informed me that the installation would take place within 2 weeks. Follow-up communications with Mr. Lieff informed me that the install has been delayed. Mr. Lieff did not take any effort in communicating job delays. I had to repeatedly leave messages and try to get through to get updates. When I finally did speak with Mr. Lieff excuses piled up and delays occurred for over a month. On 26 June 2013 the installation occurred while I was not present on the property and payment was provided by my wife in my absence. When I arrived home the artificial turf was not the one in the agreement. A completely different turf was installed. Also, the installation was performed incorrectly. The turf is spiked only around the edges and not throughout. The 2lbs per square foot of infill I was promised turned out to be 0.1lbs per square foot which is not acceptable. Mr. Lieff and fieldmasterscanada are con artists switching products going against agreement and have no respect for clients’ time. This company has absolutely no business sense. Stay away from these guys.
This report was posted on Ripoff Report on 06/27/2013 04:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fieldmasterscanada/Markham-Ontario-L3R0C5/Fieldmasterscanada-AKA-fieldmasterscanadacomThe-Lieff-Group-Inc-Fieldmasterscanada-was-1062457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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