ED Magedson – Founder
Fiji Vacations / Melissa Pomeroy711 West 17th Street Costa Mesa, California USA
Fiji Vacations / Melissa Pomeroy Terrible Customer Service Costa Mesa California
Their website claims they take the stress out of planning and that they handle all the details of your trip as well as the best rates guaranteed and immediate responses. I unfortunately would have to say this was the opposite service I received for planning our destination wedding in Mexico and honeymoon in Fiji. It was a very frustrating and time consuming process and if I could have cancelled my plans I truly would have. The customer service was unbelievably unprofessional. From the beginning to the end the service provided was inconsistent, incorrect, delayed, non-responsive, unorganized, and inappropriate. Sadly, not one apology was provided for such service.
This report was posted on Ripoff Report on 11/26/2013 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fiji-Vacations-Melissa-Pomeroy/Costa-Mesa-California-92627/Fiji-Vacations-Melissa-Pomeroy-Terrible-Customer-Service-Costa-Mesa-California-1102275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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