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Report: #343867

Complaint Review: FileLate.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Chowchilla California
  • Author Confirmed What's this?
  • Why?
  • FileLate.com filelate.com Internet U.S.A.

FileLate.com SCAM tax service takes your money and doesn't deliver you cannot get ahold of ANYONE Internet

*Consumer Comment: Don't know why

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I filed my 2006 taxes on 6/13/08. Based on their timetable a printable version of my taxes would by available within 3 business days. On 6/19/08, when my taxes were still not available, I attempted to contact the company. This is where the trouble began. A brief recap:

(1) 800-755-3520 is the only # availale and only allows you to leave a msg which will not be returned.
(2) selecting \"contact us\" only makes the same page reload as if you hit the refresh button.
(3) there is no email address available except for the one they use which is flagged \"do not reply\"
(4) live chat will only get you polite delays with no workable remedies. You will be told repeatedly you have to wait 2-3 business days.
(5) You WILL NOT get a response.
(6) you WILL provide every bit of information that someone will need to steal your identity, PLUS, give them your bank account information.

(7) The company that owns filelte.com (domain) is hostmonster.com INC 1215 N. Research Way Suite #Q 3500 Orem, Utah 84097 1.801.765.9400

Penny
Chowchilla, California
U.S.A.

This report was posted on Ripoff Report on 06/24/2008 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/filelatecom/internet/filelatecom-scam-tax-service-takes-your-money-and-doesnt-deliver-you-cannot-get-ahold-of-343867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Don't know why

AUTHOR: Howard - (USA)

POSTED: Saturday, April 14, 2012

I have used filelate on two seperate occasions and everything worked out fine. The second time I used them I had trouble printing my file, but through use of a support ticket and live chat my problem was resolved satisfactorily. I have no beef with this company.

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