• Report: #572917

Complaint Review: files freedom

  • Submitted: Sun, February 21, 2010
  • Updated: Sun, February 21, 2010

  • Reported By: john — atlanta Georgia United States of America
files freedom
Internet United States of America

files freedom filesfreedom.com CHARGED ME 80X More! WOULD NOT REFUND. SAID IT WAS MY MISTAKE! Internet

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I signed up for the .65 cent trial for 3 days and was charged $81.85!! I went back to their website and they had NO PHONE NUMBER only tech support. I contacted them and told them about it and that i wanted the 3 day trial only and if they couldnt fix it then i wanted my refund. I asked them that 10 minutes after i had ordered the service. I got a response the next day saying " you should have been more careful when you made the purchase, you should have unchecked any boxes that you did not want, sorry but its your mistake " THATS WHAT THEY SAID! And the boxes that were checked (supposedly) were on the side of the website and when i put my card number in to do the trial, it said i was being charged for .65 cents for 3 days and if i had any problems i could get my refund within in 3 days. I ASKED FOR MY REFUND WITHIN 10 MINUTES!!! They still did nothing about it and kept blaming me! I had to contact my bank and file a dispute! DONT EVER ORDER THEIR PRODUCTS! ITS A BIG SCAM!!

This report was posted on Ripoff Report on 02/21/2010 10:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/files-freedom/internet/files-freedom-filesfreedomcom-CHARGED-ME-80X-More-WOULD-NOT-REFUND-SAID-IT-WAS-MY-MISTA-572917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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