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Report: #1286006

Complaint Review: Final Touch Movers - Texas

  • Submitted:
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  • Reported By: Msdunc15 — DALLAS Texas USA
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  • Final Touch Movers Texas USA

Final Touch Movers Scam Artist, Unprofessional, and Deceitful DALLAS Texas

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Jay Shine gave me a quote of $275 for 3 hours to move my furniture. When I talked to him he said he had a 26 foot truck and assured me that he could have all of our things out by 5. He showed up around 1:45 with a 17 foot truck that he rented from Uhaul. He said his sister double booked him so he had to rent a truck to make sure we were out before 5. He said for the inconvenience he would charge us a flat rate of $320 instead of an hourly rate so if we wouldn't have to to worry about going over the 3 hours. He said he would have 4-5 guys at one time getting everything loaded. Over time there were a total of 4 people who showed up. He didnt have any shrink wrap or anything so at this point we were desperate because we were on a time crunch. My mother in law had to rent an additional uhaul because there wasn't enough room in the truck that Jay provided. Once everything was unloaded at the new home we noticed a couple thing were damaged. I reacxhed out to Jay and let him know and he said he would email me a claim form but it be in a few days. I reached to Jay that Monday at 9 and he said the office don't open until 11. I reached out again after 1 and he's been ignoring me. Over that weekend we notice that there were alot of damage that needed to be replaced and or/repaired. Jay hasn't reached out to me and I see we will have to file a small claims against him and this company. Please beware of this man and his company. 

This report was posted on Ripoff Report on 02/08/2016 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/final-touch-movers/texas-75249/final-touch-movers-scam-artist-unprofessional-and-deceitful-dallas-texas-1286006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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