- Report: #186722
Report - Rebuttal - Arbitrate
Complaint Review: Fine Art Treasures Gallery
Fine Art Treasures Gallery530 South Lake Street Suite 180 Pasadena,, California U.S.A.
Fine Art Treasures Gallery ripoff FINE ART TREASURES: Incompetence, misconduct, gross negligence, fraud, misrepresentation or dishonesty in the performance of the functions or duties Pasadena, California
*Author of original report: Fine Art Treasures Gallery 530 South Lake Street Suite 180 Pasadena, CA 91101, Art Galleries: Rolex watches: Jewerly:
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7:20 PST ON MARCH 4, 2006 WHILE [OWNER] LEE JACKSON* WAS SELLING ITEM #1539 ROLEX "AIR KING" MR. JACKSON STATED [on Direct TV] "FOLKS IF YOU'VE WATCHED OTHER PROGRAMS SELLING ROLEX - FORGET IT. I STARTED ROLEX IN THIS WHOLE COUNTRY. I'VE SOLD MORE IN THE UNITED STATES THAN ANYONE ELSE. YOU CAN FIND THEM OUT THERE. THEY HAVE NON-SWIS-NON ROLEX PARTS. THIS ONE DOESN'T. BUY FROM SOMEBODY YOU KNOW, BUY FROM QUALITY." *[Lee Jackson, aka "AMERICA'S FAVORITE WATCHMAN"]
THIS IS AN EXAMPLE OF LEE JACKSON MANY SALES IN THE PAST
OCTOBER 10, 2000 Hollywood Treasures/Hollywood Shopping Network
RE: ITEM# 5047 18K PRESIDENT ROLEX MAN'S WATCH PURCHASE DATE 09/27/00
TO WHOM IT MAY CONCERN: (LEE JACKSON)
PLEASE BE ADVISED THAT I WILL BE RETURNING THE WATCH PURCHASED ABOVE, TO WIT, (ITEM# 5047 18K PRESIDENT ROLEX MAN'S WATCH W/BLK OPAL &DIAMOND DIAL), UNLESS AN
ADJUSTMENT IS MADE REGARDING THE FOLLOWING:
1. THE BRACELET HAS ONE MISSING DIAMOND;
2. THERE ARE AT LEAST 3 MISSING LINKS FROM THE BRACELET
3. I RECEIVED NO "BILL OF SALE" AS TO THE COST, APPRAISAL, ORIGINAL VALUE, OR TOTAL WT OF DIAMONDS;
4. I RECEIVED NO WRITTEN NOTICE AS TO THE "ONE YEAR WARRANTY" AS STATED AT THE TIME OF PURCHASE.
IT APPEARS THAT YOU HAVE SUBSTANTIALLY MISREPRESENTED THE ITEM ON YOUR TV SHOW AND IT IS NOT BY ANY MEANS, "ALL ORIGINAL" AND NO "ORIGINAL BOX AND PAPERS" HAVE BEEN PROVIDED TO ME AS PROMISED. IN THE EVENT I AM NOT CONTACTED IMMEDIATELY REGARDING THE ABOVE-STATED ISSUES, I WILL SEEK ALL AVAILABLE RELIEF UNDER THE LAW AND VIA MY CREDIT CARD COMPANY.
[THIS PERSON WAS 64 YEARS OLD AT THE TIME OF PURCHASE. THIS IS TARGETING THE ELDERLY]
According to Lee Jackson's ex-partner, in July of 2001, owner Lee Jackson sold products through the Hollywood Shopping Network, failed to ship these products, and pocketed the money for himself; it was estimated at close to one million dollars. [the ex-partner announced his resignation upon learning of these misrepresentations.]
"These folks are stealing from consumers just as if they came up and stole a purse or wallet from someone on the street. They shouldn't be treated any differently."
THESE ARE EXAMPLES OF SOME OF THE COMPLAINTS WE HAVE FOUND ON VARIOUS WEBSITES.
Fine Art Treasures Gallery 530 South Lake Street Suite 180 Pasadena, CA. 91101
Posted 9-24-2004 I won the bid of $649.95 for a lithograph that I thought was an original hand-signed lithograph by Marc Chagall on a TV Art Auction. The appraisal price was expensive, so I thought I was getting an original Chagall lithograph that sell for several thousands of dollars. I got a much inferior reproduction of an original signed lithograph by Chagall. There was great use of the word "original" during the auction. It turns out that the print name is "Original Bouquet", so it's repetition created in my mind that it was an "original". When I received the product, the packing slip was stamped, "No returns or refunds". I was surprised because I watched the auction for about 2 hours and never heard that said. I was then very upset when I opened the packing and saw that it was not the quality I expected. A Gallery woman called and basically said that I was mistaken; the print was titled "Original Bouquet"; that they had clearly said the print was plate-signed, etc. I replied that I did not believe I was mistaken; that they led me to believe it was an original &plate-signed is usually in the artwork, not below it. Resolution Sought Refund of my money.
Posted 12-16-2004 I bought a ring. They said it was this color of diamonds and pearls. It was not what I bought at all. The diamonds were yellow and the pearl came in broken. Their customer service dept was rude and not helpful and not nice. They charged me extra for appraisal that was not even mentioned to me when I bought this ring. They are rip off artists and they should be investigated. They are not selling what they show or say. I talked to them on 12-14-2004 at 9.15am ca.
Posted 1-24-2005 I purchased a Picasso print from Fine Arts Treasures auction televised on Direct TV. They received total payment and shipped product via FED EX. I did not receive the product so a claim was generated. I followed up on claim with Christine Eubanks (customer service at F.A.T.) on January 21st and she stated "that it has been delivered and they have proof of it". I have not received delivery. When I tracked the package it states the package was delivered and signed for by F. Rontdoor. I think this means front door. The package may have been delivered to the wrong place. Fine Arts Treasures still has my money and I have not received the print. They are unwilling to speak with me and I do not know where to go to resolve this issue.
Posted 2-18-2005 consumer alleges ordered a statue which was advertised as being signed by the artist, however received it broken with no signature on it. The consumer has tried to resolve this by contacting your company over the phone but is told that a manager will call but never does.
Posted 2-21-2006 on 12-22-2005. FINE ART TREASURES, put my FULL credit card number and EXPIRATION DATE, on each invoice, had all my information.
**(5) Incompetence, misconduct, gross negligence, fraud, misrepresentation or dishonesty in the performance of the functions or duties of any profession licensed or regulated by sections 343.350 to 343.416;
Fine Art Treasures Gallery was advising clients that the auction they purchased from was an absolute final sale auction, and the no refund policy is in compliance with Missouri State laws.
** SB 518 - Introduced Bill Text(2) A diploma from an auction school that is approved by the board or provide ... No auction shall be advertised
as absolute nor shall any advertisement ...www.senate.mo.gov/01info/billtext/intro/SB518.htm - 49k -
[ 343.010. 1. No person shall exercise the trade or business of a public auctioneer by selling any goods, property or real estate, without a license.
(4) Obtaining or attempting to obtain any fee, charge or other compensation by fraud, deception or misrepresentation;
(5) Incompetence, misconduct, gross negligence, fraud, misrepresentation or dishonesty in the performance of the functions or duties of any profession licensed or regulated by sections 343.350 to 343.416;
CERTERGY, NOVA INFORMATION SYSTEMS, AND CORNERSTONE PAYMENT SYSTEMS, WILL BACK UP THE MERCHANT ALWAYS VS YOU. PERHAPS YOU SHOULD CONTACT THE OFFICE OF THE STATE ATTORNEY GENERALS, AND FEDERAL AGENCY and/or MEMBER OF CONGRESS.
The Secret Service investigates crimes associated with financial institutions. Today, this jurisdiction includes bank fraud, access device fraud involving credit and debit cards, telecommunications.
Public Sector News:Criminology And Law Enforcement
Agency Toughens Stance Against Consumer Fraud USA TODAY Jul 06, 05:00 AM
The FTC's newly combative stance toward crime is personified by its newest chairman, Deborah Platt Majoras, who took over in August. Although the FTC itself can file only civil lawsuits, Majoras has made cooperation with criminal prosecution of fraud a top priority and has been pushing agency attorneys to refer more cases to the Justice Department.
In late 2003, the FTC opened a new criminal-liaison office that works closely with the FBI, U.S. attorneys' offices and Postal Service inspectors. It's paying off. In May, the FTC announced the biggest enforcement sweep in its history -- 200 cases of business-opportunity fraud. At the same time, the U.S. attorney's office in Miami announced 14 related indictments.
*Lee Jackson, On air talent and home shopping expert
BIO: As a show host, producer, or consultant Lee has helped generate millions of dollars in profits. With more than nine years as host of national television home shopping shows and infomercials, Lee is known as "America's Favorite Watchman" for originating and implementing high-end, vintage and modern wristwatch sales on live national television, including a one-hour infomercial for Rolex. His experience includes marketing of fine jewelry, loose gem stones, fine art works and commemorative coins as well as extensive voice-over experience. Lee's career includes work with Home Art Show, Ultimate Shopping Network, National TV Liquidators, Hollywood Treasures Network, and Panda Shopping Network.
This report was posted on Ripoff Report on 04/14/2006 10:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fine-Art-Treasures-Gallery/Pasadena-California-91101/Fine-Art-Treasures-Gallery-ripoff-FINE-ART-TREASURES-Incompetence-misconduct-gross-negl-186722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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