- Report: #994519
Report - Rebuttal - Arbitrate
Complaint Review: fine food and wine cruise
fine food and wine cruiseAtlanta, Georgia United States of America
fine food and wine cruise Tour Operator taking funds then cancelling cruise with no reimbursments Atlanta, Georgia
*Consumer Comment: Robbing Peter to pay Paul
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To: GA Governor's Office of Consumer Protection
2 Martin Luther King Jr. Dr. Suite 356
Atlanta, GA 30334
Re: File a formal complaint regarding FineFoodandWineCruise.com, an Atlanta GA based company
2960 Pharr Ct South
Suite 8 South
Atlanta, GA 30305
FineFoodandWineCruise.com offered a Mediterranean cruise through the Merry Edwards Winery to its patrons.
The cost for my wife and me was $9,120.00 plus $450 for travel insurance totaling $9,570.00. Air travel was an additional cost.
On 4-9-2012, we made a $3,083 deposit and made a second payment on 8-27-2012 for $2,633.00 totaling $5,716, with a third payment due in Jan. 2013.
On December 19, Mr. Baltuch the President of FineFoodandWineCruise.com, informed us by letter that he experienced a contract dispute with Windstar Cruise Line and he was cancelling the trip and that we should submit our claim for insurance if we had purchased insurance. The problem is that insurance doesnt cover contract disputes and we have been unable to secure any refunds or a commitment for refunds.
Therefore with more than 100 couples involved from Coast to Coast, it appears that Mr. Baltuch through his company has acquired approximately $600,000 to $700,000 of our groups money and that Mr. Baltuch is attempting to avoid any communications or to refund these monies.
We as well as all of the other travelers have called, emailed and attempted to make every effort to communicate and resolve this issue with no response from Mr. Baltuch or anyone from FineFoodandWineCruise.
Personally, we are out the $5,716 plus $975.60 in airline fees we paid to purchase and then cancel our airfare, for a grand total of: $6,691.60
It has become clear that we will need intervention from the authorities and the legal system to resolve this egregious act on Mr. Baltuchs part.
Please contact me to acquire any clarifications or any other information that you may require.
This report was posted on Ripoff Report on 01/10/2013 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/fine-food-and-wine-cruise/Atlanta-Georgia-/fine-food-and-wine-cruise-Tour-Operator-taking-funds-then-cancelling-cruise-with-no-reimb-994519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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