Here is a copy of our letter to the GA Attorney General's Consumer Protection Office In addition to this letter, many of our travelers have filed complaints to the Atlanta BBB and we are told now that they are filing bankruptcy. Although, they are still advertizing trips on the internet. Beware, do not put your money at risk
To: GA Governor's Office of Consumer Protection
2 Martin Luther King Jr. Dr. Suite 356
Atlanta, GA 30334
Re: File a formal complaint regarding FineFoodandWineCruise.com, an Atlanta GA based company
2960 Pharr Ct South
Suite 8 South
Atlanta, GA 30305
FineFoodandWineCruise.com offered a Mediterranean cruise through the Merry Edwards Winery to its patrons.
The cost for my wife and me was $9,120.00 plus $450 for travel insurance totaling $9,570.00. Air travel was an additional cost.
On 4-9-2012, we made a $3,083 deposit and made a second payment on 8-27-2012 for $2,633.00 totaling $5,716, with a third payment due in Jan. 2013.
On December 19, Mr. Baltuch the President of FineFoodandWineCruise.com, informed us by letter that he experienced a contract dispute with Windstar Cruise Line and he was cancelling the trip and that we should submit our claim for insurance if we had purchased insurance. The problem is that insurance doesnt cover contract disputes and we have been unable to secure any refunds or a commitment for refunds.
Therefore with more than 100 couples involved from Coast to Coast, it appears that Mr. Baltuch through his company has acquired approximately $600,000 to $700,000 of our groups money and that Mr. Baltuch is attempting to avoid any communications or to refund these monies.
We as well as all of the other travelers have called, emailed and attempted to make every effort to communicate and resolve this issue with no response from Mr. Baltuch or anyone from FineFoodandWineCruise.
Personally, we are out the $5,716 plus $975.60 in airline fees we paid to purchase and then cancel our airfare, for a grand total of: $6,691.60
It has become clear that we will need intervention from the authorities and the legal system to resolve this egregious act on Mr. Baltuchs part.
Please contact me to acquire any clarifications or any other information that you may require.