ED Magedson – Founder
Fingerhut6250 Ridgewood Rd St. Cloud, Minnesota USA
Fingerhut Customer service department is set on "auto pilot" to send canned answers to your problem, St. Cloud Minnesota
I opened a new charge at Fingerhut and my first purchase was a toaster oven for $119.00. UPS never rang my doorbell and when I found it on my doorstep the box was damaged and the oven had a large dent in the top. I Emailed customer service and asked about my returning it as, I didn't feel I should have to drive to buy a new box to send it back. I receved a canned response that said, "Print out a return label and mail the item back." I again wrote back and asked what about the damaged box was I expected tp pay $6 or $7 for a new box when it wsn't my fault? Again, I received a canned response that said, "We do not supply boxes for return shipping. Please print out a label and return."
This report was posted on Ripoff Report on 11/01/2013 06:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fingerhut/St-Cloud-Minnesota-56303/Fingerhut-Customer-service-department-is-set-on-auto-pilot-to-send-canned-answers-to-yo-1096190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.