• Report: #706515

Complaint Review: First American Payment Systems

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  • Submitted: Tue, March 15, 2011
  • Updated: Tue, March 15, 2011

  • Reported By: James Dean — Tempe Arizona United States of America
First American Payment Systems
1222 W. Cheyenne Dr Chandler, Arizona United States of America

First American Payment Systems Merchant Services Chandler, Arizona

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The individual sales rep did NOT provide ALL the contract paper work therefore it was NOT disclosed that the contract that was signed was a 3 yr contract OR that there was an automatic renewal at the end of the 3 yrs. This was only brought to my attention when a PCI complaint fee was questioned for it was also NOT in the contract that was signed.

When I had contacted customer service the agent said that by me signing the 4 papers that the rep had given me that I agreed to the contract terms and that I have read them (hard to do when the sales rep didn't even provide them). When I mentioned to the customer service rep that I did NOT receive the contract paper work and it was NOT on the paper work that I had signed they proceeded to fax the documents to me at my request. This Document was 10 pages, which that I had NEVER RECEIVED at the day of signing the contract w/ the sales rep.

I knew the sales rep personally so this is NOT his/her only business. I am appalled that this person would take advantage of another business person. Karma is going to follow this person.

This report was posted on Ripoff Report on 03/15/2011 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Payment-Systems/Chandler-Arizona-/First-American-Payment-Systems-Merchant-Services-Chandler-Arizona-706515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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