• Report: #1105624

Complaint Review: First Citizens Bank

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  • Submitted: Mon, December 09, 2013
  • Updated: Mon, December 09, 2013

  • Reported By: Slidin1 — Cary North Carolina
First Citizens Bank
Cary, NC 27513 Cary, North Carolina USA
  • Phone:
  • Web:
  • Category: Banks

First Citizens Bank Charged me a $35 fee or .70 cent short in account. After I have been a customer for over 13 years Cary North Carolina

*Consumer Comment: Comments NOT irresponsible....

*General Comment: Wow @ the mean people

*General Comment: and???

*Consumer Comment: First, if you've been a good customer for 13 years and don't have a history of NFS checks...

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I had a draft on my account of $49.50. I had in my account at the time of the draft. $48.80. First citizens Charged my $35 for a .70 cent difference. I have been with First Citizens for over 13 years now.


This report was posted on Ripoff Report on 12/09/2013 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Citizens-Bank/Cary-North-Carolina-27513/First-Citizens-Bank-Charged-me-a-35-fee-or-70-cent-short-in-account-After-I-have-been-1105624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Comments NOT irresponsible....

AUTHOR: Ken - ()

 The original poster hasn't yet said whether or not this has happened before and how many times.  It looks pretty constructive to me.  Has the last (liberal) poster had similar problems.

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#2 General Comment

Wow @ the mean people

AUTHOR: believeingoodpeople - ()

If you are a customer of 13 years they should definitely have waived that fee especially for 70 cents. The other comments on here are completely irresponsible in my opinion. What ever happened to good customer service and value of customers, after all, if it werent for them these companies would not stand.

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#3 General Comment

and???

AUTHOR: Tyg - ()

 Its called a NSF fee or OVERDRAFT fee. Your time as a customer with them has NOTHING to do with it. You and EVERY OTHER person who overdrafts and ends up spending THE BANKS money has to pay this. Its not a ripoff nor is it a scam. Thats the cost of NOT having the amount in the account to pay what is requested.

You need to go to the bank and REQUEST that no transactions go through if there is not the cash. In other words "take off overdraft protection". This just means that if your in a situation where it is vitally important that you make a purchase and you DONT have the funds you WILL NOT be able to do so.

 

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#4 Consumer Comment

First, if you've been a good customer for 13 years and don't have a history of NFS checks...

AUTHOR: Ken - ()

 they MAY work with you if asked.  If you DO have a history, get over it.  There is no minimum amount for a short check.

You didn't bother to mention if this has happened before or how many times.  Your point, apparently, was that it's wrong to charge a fee when you're "only" 70 cents overdrawn..right?  What amount SHOULD be allowed before the NSF fee?  Then if it's say $5.00, you'd be back saying you overdrafted only $5.70 and they wrongly charged you.

No, I DON'T work for or bank with First Citizens.

 

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